At a Glance
- Tasks: Assist clients with travel planning and support throughout their journey.
- Company: Join Destiny&Co, a supportive team focused on developing new talent.
- Benefits: Fully remote work, flexible schedule, travel perks, and complete training provided.
- Why this job: Make a difference in people's travel experiences while learning and growing.
- Qualifications: No experience needed; just a positive attitude and strong communication skills.
- Other info: Enjoy mentorship and professional development opportunities in a dynamic environment.
The predicted salary is between 24000 - 36000 Β£ per year.
As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required β we provide full training to help you succeed. At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.
Key Responsibilities
- Assist clients through email, phone, and online communication channels.
- Support with reservations, changes, cancellations, and inquiries.
- Provide accurate destination and travel requirement information.
- Confirm trip details and follow up before and after travel.
- Address client concerns with patience and professionalism.
Benefits
- Fully remote β work from home from anywhere.
- No experience required β complete training provided.
- Flexible schedule to fit your lifestyle.
- Travel perks and professional development opportunities.
- Supportive team and mentorship program.
What Weβre Looking For
- No prior experience needed β beginners welcome.
- Positive attitude and willingness to learn.
- Strong communication skills.
- Basic computer and internet skills.
- Interest in helping people and learning about travel.
Travel Support Assistance in Glasgow employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Travel Support Assistance in Glasgow
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your communication skills! Since you'll be assisting clients through various channels, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to handling real inquiries.
β¨Tip Number 3
Stay organised! Keep track of your applications and follow up on them. A simple email to check in shows your enthusiasm and keeps you on their radar.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Travel Support Assistance in Glasgow
Some tips for your application π«‘
Show Your Enthusiasm: Let your passion for travel shine through in your application! We want to see that you're excited about helping clients and making their travel experiences memorable.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the role. Even if you donβt have direct experience, focus on your communication skills and any relevant customer service experience.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your thoughts are organised and easy to follow.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role!
How to prepare for a job interview at Destinytravel
β¨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Travel Support Assistance entails. Familiarise yourself with the key responsibilities like assisting clients with bookings and providing travel information. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly. You might be asked to demonstrate how you'd handle a client inquiry or concern. Think of examples from your past experiences where you've successfully communicated, even if itβs not directly related to travel.
β¨Emphasise Your Willingness to Learn
Destiny&Co values motivated individuals who are eager to grow. Be sure to express your enthusiasm for learning and adapting to new challenges. Share any relevant experiences where youβve quickly picked up new skills or knowledge, as this will resonate well with the interviewers.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training process, or travel perks. This shows that youβre engaged and serious about the opportunity. Plus, it gives you a chance to see if Destiny&Co is the right fit for you too!