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For Companies At a Glance
- Tasks: Support clients throughout their travel journey with personalised service and timely updates.
- Company: Join Destiny&Co., a company dedicated to meaningful travel experiences.
- Benefits: Enjoy fully remote work, flexible scheduling, and exclusive travel perks.
- Why this job: Make a real impact by helping travellers create lasting memories.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Collaborative team environment with opportunities for growth in the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
As a Virtual Trip Support Consultant, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is managed smoothly while providing guidance, timely updates, and reassurance before, during, and after each trip. You will help travelers feel confident, informed, and supported at every stage of their experience. At Destiny&Co., we focus on personalized service and meaningful travel experiences, taking pride in delivering organized itineraries and thoughtful support that helps clients create lasting memories.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging platforms.
- Assist with itinerary updates, changes, and cancellations.
- Provide accurate destination information and entry requirement guidance.
- Confirm travel details and proactively follow up on upcoming trips.
- Gather feedback after travel and address any concerns with professionalism.
Benefits
- Fully remote work with flexible scheduling.
- Access to exclusive travel perks and ongoing training opportunities.
- Supportive team environment focused on collaboration and growth.
- Opportunity to build long-term relationships within the travel industry.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience in hospitality, service, or related fields preferred.
- Excellent organization and attention to detail.
- Comfort learning digital tools and travel systems.
- A genuine passion for travel and helping others.
Virtual Trip Support Consultant in Edinburgh employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Trip Support Consultant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Virtual Trip Support Consultant role. Highlight your customer service experience and passion for travel.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow-ups. A simple spreadsheet can help you remember who you’ve contacted and when to check back in. This shows your attention to detail, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Destiny&Co.
We think you need these skills to ace Virtual Trip Support Consultant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel: Let us see your love for travel shine through in your application! Share personal experiences or stories that highlight why you’re passionate about helping others create memorable journeys.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with what we’re looking for!
Highlight Your Communication Skills: Since this role involves a lot of client interaction, emphasise your strong written communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Destinytravel
✨Know Your Travel Stuff
Brush up on your knowledge of popular travel destinations, entry requirements, and common travel issues. Being able to discuss these topics confidently will show that you’re genuinely passionate about travel and can provide the guidance clients need.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate client inquiries and responses, ensuring you can handle various scenarios with ease.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything organised and ensured nothing fell through the cracks, as this is crucial for supporting clients throughout their travel journey.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
