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For Companies At a Glance
- Tasks: Support clients with travel inquiries and logistics for a smooth journey.
- Company: Join Destiny&Co., a leader in personalised travel support.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference in travellers' experiences while working from anywhere.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Training provided and opportunities to learn about the travel industry.
The predicted salary is between 30000 - 42000 £ per year.
As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help clients navigate their travel plans with ease.
Key Responsibilities
- Respond to travel-related inquiries promptly.
- Assist with documentation and entry requirements.
- Support itinerary changes and confirmations.
- Monitor upcoming trips and follow up as needed.
- Resolve concerns with empathy and professionalism.
Benefits
- Remote role with flexible scheduling.
- Training and onboarding support provided.
- Travel-related perks and learning opportunities.
What We're Looking For
- Strong customer service and communication skills.
- Ability to manage multiple requests.
- Detail-oriented and organized.
- Comfortable with online systems.
- Interest in the travel industry.
Remote Travel Support Associate in Edinburgh employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Support Associate in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Support Associate role.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to customer service and travel logistics. We suggest setting up a mock interview with a friend to get comfortable with the format and ensure you shine when it counts!
✨Tip Number 3
Show your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. This personal touch can help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Travel Support Associate in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you're excited about the travel industry! Share any personal experiences or insights that highlight your enthusiasm and understanding of what makes a great travel experience.
Highlight Your Customer Service Skills: We want to see how you’ve gone above and beyond for customers in the past. Use specific examples to demonstrate your communication skills and ability to handle multiple requests with ease.
Be Detail-Oriented: Since this role involves managing itineraries and documentation, make sure your application is free from typos and errors. Show us that you can keep things organised and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Destinytravel
✨Know Your Travel Stuff
Make sure you brush up on travel-related topics and common inquiries. Familiarise yourself with documentation requirements and popular destinations, as this will show your genuine interest in the industry and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you resolved issues or went above and beyond for a client, as this role is all about supporting travellers with empathy and professionalism.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully. This is crucial for a Remote Travel Support Associate, as understanding clients' needs and concerns will be key to providing them with the best support possible.
✨Get Comfortable with Tech
Since the role involves using online systems, make sure you're familiar with common tools and platforms used in the travel industry. If you have experience with any specific software, mention it during the interview to highlight your tech-savviness.
