Experience Support Specialist in Edinburgh
Experience Support Specialist

Experience Support Specialist in Edinburgh

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help travellers plan unforgettable journeys and provide top-notch support throughout their trips.
  • Company: Join Destiny&Co, where thoughtful service transforms travel experiences.
  • Benefits: Enjoy remote work, flexible hours, exclusive travel perks, and growth opportunities.
  • Why this job: Make a real difference in people's travel experiences while pursuing your passion for travel.
  • Qualifications: Strong communication skills and a passion for helping others are essential.
  • Other info: Be part of a supportive team culture in the exciting travel industry.

The predicted salary is between 36000 - 60000 £ per year.

As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory.

Key Responsibilities

  • Communicate with clients through email, calls, and messaging.
  • Support itinerary modifications, cancellations, and requests.
  • Share accurate information about destinations and documentation.
  • Review travel details and follow up to ensure satisfaction.
  • Address concerns with patience and friendly communication.

Benefits

  • Remote work, with a flexible schedule.
  • Access to exclusive travel perks and training programs.
  • Supportive team culture.
  • Professional growth in the travel industry.

What We’re Looking For

  • Strong communication skills.
  • Customer service experience valued.
  • Organized and detail-oriented.
  • Eager to learn systems and tools.
  • Passion for travel and helping people.

Experience Support Specialist in Edinburgh employer: Destinytravel

At Destiny&Co, we pride ourselves on being an exceptional employer that values thoughtful service and the transformative power of travel. Our supportive team culture fosters professional growth and offers exclusive travel perks, all while providing the flexibility of remote work. Join us to make a meaningful impact in the travel industry, where your passion for helping others can flourish.
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Contact Detail:

Destinytravel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Experience Support Specialist in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.

✨Tip Number 2

Practice your communication skills! Since you'll be dealing with clients, it’s crucial to sound confident and friendly. Try role-playing scenarios with a friend to get comfortable with different situations.

✨Tip Number 3

Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your desire to help others. It’ll make you stand out!

✨Tip Number 4

Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in the role.

We think you need these skills to ace Experience Support Specialist in Edinburgh

Communication Skills
Customer Service Experience
Organisational Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Knowledge of Travel Destinations
Technical Proficiency in Systems and Tools
Interpersonal Skills
Patience
Passion for Travel

Some tips for your application 🫡

Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable journeys.

Highlight Your Communication Skills: Since communication is key in this role, make sure to showcase your strong communication skills. Use clear and friendly language in your application, and provide examples of how you've successfully interacted with clients in the past.

Be Organised and Detail-Oriented: We appreciate candidates who are organised and detail-oriented. Make sure your application is well-structured, free of typos, and clearly outlines your relevant experience. This will show us that you can handle the details of travel planning!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Experience Support Specialist role. We can’t wait to hear from you!

How to prepare for a job interview at Destinytravel

✨Know Your Stuff

Before the interview, dive deep into the company’s values and mission. Understand how they prioritise thoughtful service and how that translates into the role of an Experience Support Specialist. This will help you align your answers with what they’re looking for.

✨Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples from your past experiences where you effectively communicated with clients. Think about times you resolved issues or provided exceptional service, and be ready to share those stories.

✨Be Organised and Detail-Oriented

Bring a notepad or digital device to jot down important points during the interview. This shows you’re organised and detail-oriented, which are crucial traits for the position. Plus, it gives you a chance to ask insightful questions later on.

✨Express Your Passion for Travel

Let your enthusiasm for travel shine through! Share personal travel experiences or how you’ve helped others plan their trips. This not only demonstrates your passion but also shows that you understand the importance of creating lasting memories for travellers.

Experience Support Specialist in Edinburgh
Destinytravel
Location: Edinburgh
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  • Experience Support Specialist in Edinburgh

    Edinburgh
    Full-Time
    36000 - 60000 £ / year (est.)
  • D

    Destinytravel

    50-100
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