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For Companies At a Glance
- Tasks: Guide travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join Destiny&Co, a company passionate about creating meaningful travel memories.
- Benefits: Enjoy fully remote work, flexible scheduling, travel perks, and ongoing training.
- Why this job: Make a real impact by helping others create unforgettable travel experiences.
- Qualifications: Strong communication skills and a passion for travel; customer service experience is a plus.
- Other info: Build lasting relationships with travellers in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth, enjoyable, and stress‑free by assisting with arrangements, answering questions, providing updates, and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.
Key Responsibilities
- Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
- Assist clients with itinerary changes, cancellations, and travel‑related questions.
- Provide accurate destination information, requirements, and documentation guidance.
- Confirm travel details, follow up before and after trips, and gather feedback.
- Resolve concerns with empathy, respect, and timely communication.
Benefits
- Fully remote work with flexible scheduling.
- Access to travel perks and industry‑exclusive discounts.
- Supportive team with ongoing training.
- Opportunity to build strong traveler relationships.
What We’re Looking For
- Excellent written and verbal communication skills.
- Customer service experience—travel or hospitality preferred but not required.
- Attention to detail and strong organizational habits.
- Comfortable learning new digital tools and systems.
- Genuine passion for travel and helping others.
Trip Support Coordinator in Cardiff employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trip Support Coordinator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients regularly, try role-playing common scenarios with a friend. This will help you feel more confident when responding to inquiries.
✨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they shaped your desire to help others. It’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in the role.
We think you need these skills to ace Trip Support Coordinator in Cardiff
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable trips.
Tailor Your Application: Make sure to customise your application to fit the Trip Support Coordinator role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description.
Be Clear and Professional: Since communication is key in this role, ensure your written application is clear and professional. Use proper grammar and structure to demonstrate your excellent communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and understand their values and services. Familiarise yourself with common travel-related questions and scenarios, so you can demonstrate your knowledge and passion for helping travellers.
✨Showcase Your Communication Skills
As a Trip Support Coordinator, communication is key. Practice articulating your thoughts clearly and professionally. You might even want to prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Be Ready to Discuss Details
Attention to detail is crucial in this role. Think of specific instances where your organisational skills made a difference. Whether it’s managing itineraries or ensuring all travel documentation is in order, be prepared to share these experiences.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel stories or experiences that highlight your understanding of what makes a trip memorable. This will help you connect with the interviewers and show that you genuinely care about creating meaningful experiences for clients.
