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For Companies At a Glance
- Tasks: Help travellers plan their journeys and ensure they feel supported every step of the way.
- Company: Join Destiny&Co, where thoughtful service transforms trips into unforgettable memories.
- Benefits: Enjoy remote work, flexible hours, exclusive travel perks, and professional growth opportunities.
- Why this job: Combine your passion for travel with helping others create amazing experiences.
- Qualifications: Strong communication skills and a love for customer service are essential.
- Other info: Be part of a supportive team culture in the exciting travel industry.
The predicted salary is between 30000 - 42000 £ per year.
As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory.
Responsibilities
- Communicate with clients through email, calls, and messaging.
- Support itinerary modifications, cancellations, and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
Benefits
- Remote work, with a flexible schedule.
- Access to exclusive travel perks and training programs.
- Supportive team culture.
- Professional growth in the travel industry.
What We’re Looking For
- Strong communication skills.
- Customer service experience valued.
- Organized and detail-oriented.
- Eager to learn systems and tools.
- Passion for travel and helping people.
Experience Support Specialist in Cardiff employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Support Specialist in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients, it’s crucial to sound confident and friendly. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your desire to help others. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in the role.
We think you need these skills to ace Experience Support Specialist in Cardiff
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create their perfect trips.
Highlight Your Communication Skills: Since you'll be chatting with clients a lot, make sure to showcase your strong communication skills. Use clear and friendly language in your application to demonstrate how you can connect with people effortlessly.
Be Organised and Detail-Oriented: In the travel industry, details matter! Make sure your application is well-structured and free of errors. This shows us that you’re organised and pay attention to the little things, which is super important for this role.
Apply Through Our Website: We want to make it easy for you to apply! Head over to our website to submit your application. It’s straightforward, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and their approach to customer service. Familiarise yourself with their values and how they transform trips into lasting memories. This will show that you're genuinely interested in the role and align with their mission.
✨Showcase Your Communication Skills
As an Experience Support Specialist, strong communication is key. Prepare examples from your past experiences where you effectively communicated with clients or resolved issues. Practising clear and friendly responses can help you demonstrate your ability to connect with travellers.
✨Be Organised and Detail-Oriented
Since the role involves managing itineraries and addressing client requests, highlight your organisational skills. Bring a notepad to jot down important points during the interview and mention any tools or systems you've used to stay organised in previous roles.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through! Share personal travel experiences and how they shaped your desire to help others have memorable journeys. This passion can set you apart and show that you’re not just looking for a job, but a chance to make a difference in people's travel experiences.
