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For Companies At a Glance
- Tasks: Support travellers by coordinating their trips and ensuring smooth experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Enjoy a fully remote role with flexible hours and exclusive travel perks.
- Why this job: Make a real difference in people's travel journeys while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Be part of a supportive team with opportunities for growth in the travel industry.
The predicted salary is between 28800 - 48000 £ per year.
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Virtual Trip Coordinator in Birmingham employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Trip Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share why you're the perfect fit for the Virtual Trip Coordinator role. Highlight your passion for travel and customer service.
✨Tip Number 3
Show off your skills! If you have experience with digital tools or travel planning, create a portfolio or a simple presentation to showcase your abilities. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Destiny&Co.
We think you need these skills to ace Virtual Trip Coordinator in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable journeys.
Tailor Your Application: Make sure to customise your application to fit the Virtual Trip Coordinator role. Highlight your communication skills and any relevant experience that shows you can handle inquiries and provide excellent customer service.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We want to see your ability to communicate effectively, just like you would with our clients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Destinytravel
✨Know Your Destinations
Familiarise yourself with popular travel destinations and their unique features. This will help you answer questions confidently and show your passion for travel, which is key for a Virtual Trip Coordinator.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since the role involves handling inquiries via various platforms, demonstrating strong written and verbal communication skills during the interview is crucial.
✨Emphasise Customer Service Experience
Even if you don’t have direct experience in travel, highlight any customer service roles you've had. Discuss how you resolved issues or provided support, as this aligns with the empathetic approach they value at Destiny&Co.
✨Prepare for Scenario Questions
Think of potential scenarios you might face as a Virtual Trip Coordinator, such as managing itinerary changes or dealing with a dissatisfied client. Prepare responses that showcase your problem-solving skills and attention to detail.
