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For Companies At a Glance
- Tasks: Assist clients with travel planning and support throughout their journey.
- Company: Join Destiny&Co, a supportive team focused on developing new talent.
- Benefits: Fully remote work, flexible schedule, travel perks, and complete training provided.
- Why this job: Make a difference in people's travel experiences while learning and growing.
- Qualifications: No experience needed; just a positive attitude and strong communication skills.
- Other info: Enjoy mentorship and professional development opportunities in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required — we provide full training to help you succeed. At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.
Key Responsibilities
- Assist clients through email, phone, and online communication channels.
- Support with reservations, changes, cancellations, and inquiries.
- Provide accurate destination and travel requirement information.
- Confirm trip details and follow up before and after travel.
- Address client concerns with patience and professionalism.
Benefits
- Fully remote — work from home from anywhere.
- No experience required — complete training provided.
- Flexible schedule to fit your lifestyle.
- Travel perks and professional development opportunities.
- Supportive team and mentorship program.
What We’re Looking For
- No prior experience needed — beginners welcome.
- Positive attitude and willingness to learn.
- Strong communication skills.
- Basic computer and internet skills.
- Interest in helping people and learning about travel.
Travel Support Assistance in Birmingham employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Support Assistance in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting clients through various channels, try role-playing scenarios with a friend. This will help you feel more confident when it comes to answering questions and addressing concerns.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up on them. A simple email to check in shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome team at Destiny&Co.
We think you need these skills to ace Travel Support Assistance in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for travel shine through in your application! We want to see your excitement about helping clients and making their journeys memorable. A positive attitude can really set you apart.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the role. Mention any relevant experiences, even if they’re not directly related to travel — we value transferable skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. This reflects the kind of support we provide to our clients!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff About Travel
Familiarise yourself with common travel queries and destinations. Even though no experience is required, showing that you’ve done your homework on popular travel spots and requirements can impress the interviewers.
✨Show Off Your Communication Skills
Since you'll be assisting clients through various channels, practice clear and friendly communication. During the interview, demonstrate your ability to explain things simply and effectively, as this is key in the role.
✨Emphasise Your Willingness to Learn
Destiny&Co values motivated individuals who are eager to grow. Be sure to express your enthusiasm for learning and adapting, especially since they provide full training. Share examples of how you've embraced new challenges in the past.
✨Prepare for Scenario Questions
Think about how you would handle different client situations, like cancellations or inquiries. Practising responses to potential scenarios can help you feel more confident and show that you’re ready to tackle real-life challenges.
