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For Companies At a Glance
- Tasks: Help travellers plan unforgettable journeys and provide top-notch support throughout their trips.
- Company: Join Destiny&Co, where thoughtful service transforms travel experiences.
- Benefits: Enjoy remote work, flexible hours, exclusive travel perks, and professional growth opportunities.
- Why this job: Make a real difference in people's travel experiences while pursuing your passion for travel.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Be part of a supportive team culture in the exciting travel industry.
The predicted salary is between 36000 - 60000 £ per year.
As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory.
Key Responsibilities
- Communicate with clients through email, calls, and messaging.
- Support itinerary modifications, cancellations, and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
Benefits
- Remote work, with a flexible schedule.
- Access to exclusive travel perks and training programs.
- Supportive team culture.
- Professional growth in the travel industry.
What We’re Looking For
- Strong communication skills.
- Customer service experience valued.
- Organized and detail-oriented.
- Eager to learn systems and tools.
- Passion for travel and helping people.
Experience Support Specialist in Birmingham employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Support Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and travel. Think about your past experiences and how they relate to the role of an Experience Support Specialist.
✨Tip Number 3
Show your passion for travel! When chatting with potential employers, share your travel stories and how they’ve shaped your desire to help others have amazing experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Experience Support Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your personal experiences and how they’ve shaped your desire to help others. A genuine passion can really make your application stand out.
Highlight Your Communication Skills: Since we’re all about connecting with clients, make sure to showcase your strong communication skills. Use examples from your past experiences where you’ve successfully helped someone through a challenge.
Be Organised and Detail-Oriented: We value organisation, so when you write your application, pay attention to the details. Make sure your CV and cover letter are well-structured and free of errors. It shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, dive deep into the company and its values. Understand what makes Destiny&Co unique in the travel industry. This will help you connect your passion for travel with their mission of transforming trips into lasting memories.
✨Show Off Your Communication Skills
As an Experience Support Specialist, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face, like handling itinerary changes or addressing customer concerns, to showcase your skills.
✨Be Organised and Detail-Oriented
Prepare a list of questions about the role and the company. This not only shows your interest but also highlights your organisational skills. Bring along any relevant documents or examples of your previous work that demonstrate your attention to detail.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal experiences that highlight your love for exploring new places and helping others plan their adventures. This will resonate well with the interviewers and show that you’re a great fit for their team culture.
