Apply now for a Host position at a hotel property with UK visa sponsorship available. Kickstart your career today!
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Summary
By controlling self-check-in, guaranteeing smooth communication, supervising operations, and encouraging direct reservations, the hotel/property host is in charge of providing an exceptional visitor experience. Promoting the OYO app to improve overall property performance and visitor interaction is another aspect of the job.
1. Self-Check-in Management: Make sure visitors have an easy and seamless self-check-in experience.
Keep the digital check-in instructions up to date.
Help visitors who are having trouble checking in as soon as possible.
Check the functionality of check-in points (keypads, smart locks, etc.) on a regular basis.
2. Guest Experience & Reviews: Track and enhance online reviews and ratings from visitors on various platforms.
Keep up excellent review scores of at least eight on well-known booking websites like Expedia and Booking.com.
Provide a warm and inviting atmosphere for visitors. To increase guest satisfaction, proactively address their problems.
Urge visitors to write glowing evaluations and professionally respond to any unfavourable comments.
3. Interaction with Guests Use the Guest Messaging Platform (GMP) to interact with visitors.
Answer questions from visitors as soon as possible by phone, email, or messaging apps.
Clearly and usefully describe the property and nearby attractions.
Maintain inventory of amenities, linens, and toiletries and restock as necessary.
Respond to unique requests and, if you can, customise the visitor experience.
4. Management of Operations Oversee housekeeping and handle maintenance concerns to guarantee nearly 100% room availability every day.
Give the team and leadership ongoing housekeeping comments.
To guarantee a tidy and well-kept residence, work with the housekeeping and maintenance crews.
When necessary, manage police visits.
During busy periods or as needed, assist with customer service in other areas such as housekeeping and food and beverage.
Keep track of the cost per night of a utilised room for things like utilities and repairs, and give management suggestions to reduce the expenses.
Operational problems should be reported and fixed right away.
Verify adherence to hygienic and safety regulations.
5. Generation of Direct Demand Put policies in place at the hotel to encourage direct reservations and lessen dependency on outside websites.
Collaborate with regional corporations, enterprises, and travel partners.
Use marketing initiatives and social media to advertise the property in accordance with the company’s rules.
6. Promotion of the OYO App: Urge visitors to download and utilise the OYO app for services and reservations.
Inform visitors of the features and advantages of the app.
Install QR code readers for convenient app access in the rooms and at the front desk.
Monitor and report on the success of the OYO app’s promotion and usage.
Experience
- Prior work experience in a hospitality or guest services position is ideal, especially in a hotel.
- Excellent communication skills and the capacity to interact constructively with both team members and visitors.
- The ability to work different shifts, including weekends and evenings, if necessary.
- Proactively seeking solutions with an enterprising mindset
Become a member of our team as a host and help us make our guests’ stays unforgettable!
Types of Jobs: Permanent, Full-Time
Hourly wage: up to £13.00
Extra compensation:
Bonus plan
Benefits
- Pension of the company
- Sick pay
- Sponsorship of a UK visa
Disclaimer
Scam Warning:Please take note that the employees at Destinydot.com will never get in touch with you or ask you to do so in order to deal, help, or make a payment. A scammer is anyone who claims to be representing us in this way.
Note: The sole purpose of this article is to provide information. We are not agents for Visas. Beyond posting openings, we don’t offer any kind of support. Vacancies given on this website are obtained from the Internet. Please check the genuineness of the companies you are applying to while proceeding with the application.
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StudySmarter Expert Advice🤫
We think this is how you could land Host position at a Hotel property with UK visa sponsorship available
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Destinydot. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Destinydot
Don't be shy about reaching out to Destinydot directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Destinydot and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Destinydot
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
