At a Glance
- Tasks: Lead day-to-day operations of a prestigious heritage hotel and ensure outstanding guest experiences.
- Company: Exciting heritage hotel in Gloucester with a strong local identity.
- Benefits: Earn up to £45,000, enjoy performance incentives, free parking, and professional growth opportunities.
- Other info: Visa sponsorship available for suitable candidates.
- Why this job: Join a dynamic team and shape the guest experience in a unique hotel environment.
- Qualifications: Minimum 5 years of relevant experience in hospitality management.
The predicted salary is between 38000 - 45000 £ per year.
Discover an exciting Hotel Manager opportunity in Gloucester, earning £38,000–£45,000 per year. This role involves leading a prestigious heritage hotel, with performance incentives, free parking, staff benefits, professional growth, and visa sponsorship for suitable candidates.
Role Overview
We are seeking an experienced and commercially driven Hotel Manager to lead the day-to-day operations of our 55-bedroom heritage hotel in Gloucester. This is a hands-on leadership role responsible for delivering outstanding guest experiences, driving revenue and profitability, and leading an engaged, high-performing team across accommodation, food and beverage, and public areas.
The successful candidate will take full operational ownership of the hotel, pub, grill restaurant, drawing room and outdoor terrace, ensuring the hotel’s heritage character is complemented by exceptional service, strong financial control and a safe, compliant working environment.
Key Responsibilities
- Operations & Guest Experience
- Oversee the day-to-day operations of the hotel, pub, restaurant and all public areas.
- Ensure consistently high standards of service, cleanliness and presentation throughout the property.
- Lead from the front in delivering a memorable and personalised guest experience.
- Actively manage guest feedback, reviews and complaints, ensuring prompt and positive resolution.
- Leadership & Team Engagement
- Recruit, train, motivate and develop a high-performing team across all departments.
- Foster a positive, inclusive and engaged workplace culture.
- Set clear objectives, conduct regular performance reviews and encourage continuous improvement.
- Ensure effective rota planning and team deployment.
- Commercial Performance & Revenue Generation
- Drive revenue across rooms, food and beverage through upselling, promotions and local market opportunities.
- Maximise occupancy, average room rate and spend per head.
- Identify and implement initiatives to grow pub, restaurant and terrace trade.
- Monitor KPIs and take proactive action to improve performance.
- Full responsibility for profit and loss performance.
- Strong focus on cost management, particularly wages, food and beverage margins, and utilities.
- Prepare and manage budgets, forecasts and stock controls.
- Ensure purchasing and supplier relationships deliver value and quality.
- Health, Safety & Compliance
- Ensure full compliance with all health and safety legislation.
- Conduct and maintain risk assessments across the hotel, pub and restaurant.
- Maintain food safety standards and licensing compliance.
- Ensure all policies and procedures are followed and regularly reviewed.
- Property & Standards
- Maintain the heritage character of the building while ensuring it is safe, well-maintained and welcoming.
- Liaise with contractors and suppliers to manage repairs, maintenance and compliance works.
Skills & Experience
- Proven experience as a Hotel Manager or senior hospitality manager, ideally within a boutique or heritage hotel.
- Strong background in food and beverage operations.
- Commercially minded with a track record of improving revenue and controlling costs.
- Confident leader with excellent people management and communication skills.
- Strong understanding of health & safety, risk assessments and compliance.
- Hands-on, adaptable and comfortable working in a busy operational environment.
Requirements
- Minimum 5 years of relevant experience.
- Salary based on experience.
- Visa sponsorship is available for suitable candidates.
What We Offer
- The opportunity to lead a distinctive heritage hotel with strong local identity.
- Autonomy to shape the guest experience and commercial performance.
- Competitive salary and performance-related incentives.
- Supportive ownership and opportunities for professional growth.
Why Apply for This Hotel Manager Role?
This Hotel Manager position offers an exciting opportunity for hospitality professionals seeking leadership roles in the UK hotel industry. With visa sponsorship available for suitable candidates, competitive salary packages, performance incentives, and career development opportunities, this role is ideal for experienced hotel managers looking to advance their careers in a prestigious heritage hotel environment.
Hotel Manager – Visa sponsorship is available in Gloucester employer: Destinydot
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StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager – Visa sponsorship is available in Gloucester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Destinydot. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Destinydot
Don't be shy about reaching out to Destinydot directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager – Visa sponsorship is available in Gloucester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Destinydot and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Destinydot
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
