At a Glance
- Tasks: Support travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join a supportive team in the exciting travel industry.
- Benefits: Fully remote, flexible hours, training resources, and exclusive travel perks.
- Why this job: Combine your passion for travel with helping others create unforgettable journeys.
- Qualifications: Strong communication skills and a genuine love for travel.
- Other info: Great opportunities for professional growth in a collaborative environment.
The predicted salary is between 30000 - 42000 Β£ per year.
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What Weβre Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Virtual Trip Coordinator in Leeds employer: Destiny&Co Travel Agency
Contact Detail:
Destiny&Co Travel Agency Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Virtual Trip Coordinator in Leeds
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your communication skills! As a Virtual Trip Coordinator, you'll need to be clear and friendly. Try role-playing with a friend to nail down how you'd handle different client scenarios.
β¨Tip Number 3
Show off your passion for travel! When chatting with potential employers, share your own travel stories and what makes you excited about helping others plan their adventures.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Virtual Trip Coordinator in Leeds
Some tips for your application π«‘
Show Your Passion for Travel: Let us know why you love travel! Share your personal experiences and how theyβve shaped your understanding of what makes a trip memorable. This will help us see your genuine enthusiasm for the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, just like you would with our clients!
Highlight Relevant Skills: Make sure to showcase any customer service experience or skills that relate to the role. Even if you havenβt worked in travel before, think about how your past roles have prepared you for this position.
Check Your Details: Attention to detail is key for us! Before submitting your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do for our travellers.
How to prepare for a job interview at Destiny&Co Travel Agency
β¨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss these topics will show your genuine passion for travel and help you connect with the interviewers.
β¨Practice Your Communication Skills
Since strong communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
β¨Showcase Your Customer Service Mindset
Think of examples from your past experiences where youβve helped someone or resolved an issue. Highlighting your empathy and patience will demonstrate that youβre ready to support clients effectively.
β¨Familiarise Yourself with Digital Tools
Get to know some common digital tools used in travel coordination. Mentioning your comfort with technology during the interview will show that youβre prepared to adapt and learn quickly in a remote environment.