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For Companies At a Glance
- Tasks: Help travellers feel confident and cared for throughout their journey.
- Company: Join the vibrant team at Destiny&Co Travel Agency.
- Benefits: Enjoy remote work, flexible hours, and exclusive travel perks.
- Why this job: Make a difference in people's travel experiences while growing your career.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Be part of a supportive team culture with professional growth opportunities.
The predicted salary is between 13000 - 16000 £ per year.
As an Experience Support Specialist, you will ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish.
Key Responsibilities
- Communicate with clients through email, calls, and messaging.
- Support itinerary modifications, cancellations, and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
Benefits
- Remote work, with a flexible schedule.
- Access to exclusive travel perks and training programs.
- Supportive team culture.
- Professional growth in the travel industry.
What We’re Looking For
- Strong communication skills.
- Customer service experience valued.
- Organized and detail-oriented.
- Eager to learn systems and tools.
- Passion for travel and helping people.
Experience Support Specialist in Glasgow employer: Destiny&Co Travel Agency
Contact Detail:
Destiny&Co Travel Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Support Specialist in Glasgow
✨Tip Number 1
Make sure to showcase your communication skills during interviews. We want to see how you interact with others, so practice answering questions clearly and confidently. Remember, it's all about making that connection!
✨Tip Number 2
Research Destiny&Co Travel Agency before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives you great talking points!
✨Tip Number 3
Prepare some examples of your customer service experience. We love hearing about how you've helped others in the past, especially when it comes to resolving issues or making someone's day better. It shows you're ready for the Experience Support Specialist role!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Experience Support Specialist in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others plan their journeys.
Highlight Your Communication Skills: Since you'll be communicating with clients regularly, make sure to showcase your strong communication skills. Use clear and friendly language in your application to demonstrate how you connect with people.
Be Organised and Detail-Oriented: As an Experience Support Specialist, attention to detail is key. In your application, mention any relevant experience where you’ve had to manage multiple tasks or pay close attention to details.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Destiny&Co Travel Agency
✨Know Your Stuff
Familiarise yourself with the travel industry and the specific services offered by Destiny&Co. Being able to discuss popular destinations, travel documentation, and common customer queries will show that you're genuinely interested and knowledgeable.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter, like handling a cancellation or addressing a client's concerns, to demonstrate your ability to communicate effectively.
✨Be Organised and Detail-Oriented
Prepare a list of questions about the role and the company. This not only shows your interest but also highlights your organisational skills. Make sure to mention any relevant experience where you successfully managed details or coordinated plans.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences or how you've helped others plan their trips. This will help convey your genuine passion for the role and the impact you want to have on clients' journeys.
