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For Companies At a Glance
- Tasks: Support clients with travel inquiries and logistics for a smooth journey.
- Company: Join Destiny&Co., a leader in personalised travel support.
- Benefits: Enjoy remote work, flexible hours, and travel perks.
- Why this job: Make a difference in travellers' experiences while working from anywhere.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Training provided and opportunities to learn about the travel industry.
The predicted salary is between 30000 - 42000 £ per year.
As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help clients navigate their travel plans with ease.
Key Responsibilities
- Respond to travel-related inquiries promptly.
- Assist with documentation and entry requirements.
- Support itinerary changes and confirmations.
- Monitor upcoming trips and follow up as needed.
- Resolve concerns with empathy and professionalism.
Benefits
- Remote role with flexible scheduling.
- Training and onboarding support provided.
- Travel-related perks and learning opportunities.
What We’re Looking For
- Strong customer service and communication skills.
- Ability to manage multiple requests.
- Detail-oriented and organized.
- Comfortable with online systems.
- Interest in the travel industry.
Remote Travel Support Associate in Edinburgh employer: Destiny&Co Travel Agency
Contact Detail:
Destiny&Co Travel Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Support Associate in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Support Associate role.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to customer service and travel logistics. We want you to shine, so set up a quiet space, dress the part, and show off your communication skills!
✨Tip Number 3
Show your passion for travel! In conversations or interviews, share your own travel experiences and how they’ve shaped your understanding of customer needs. This will help you connect with the company’s focus on personalised service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Travel Support Associate in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Remote Travel Support Associate role. Highlight your customer service skills and any relevant experience in the travel industry. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since this role is all about supporting clients, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is key in this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Destiny&Co Travel Agency
✨Know Your Travel Stuff
Make sure you brush up on travel-related topics and common inquiries. Familiarise yourself with documentation requirements and entry regulations for various destinations. This will show that you're not just interested in the role, but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think of situations where you resolved issues or helped someone feel supported. This will demonstrate your ability to handle client inquiries with empathy and professionalism.
✨Practice Multi-tasking Scenarios
Since the role involves managing multiple requests, practice answering potential questions while juggling different scenarios. You could even role-play with a friend to simulate the pressure of handling several inquiries at once. This will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training processes, and travel perks. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
