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- Tasks: Support travellers by coordinating their trips and ensuring smooth experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Enjoy a fully remote role with flexible hours and exclusive travel perks.
- Why this job: Make a real difference in people's travel journeys while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Be part of a supportive team with opportunities for growth in the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Virtual Trip Coordinator in Birmingham employer: Destiny&Co Travel Agency
Contact Detail:
Destiny&Co Travel Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Trip Coordinator in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, dive into Destiny&Co's values and mission. This way, you can show how your passion for travel aligns with their goal of creating memorable experiences.
✨Tip Number 2
Practice your communication skills! As a Virtual Trip Coordinator, you'll need to be clear and friendly. Try role-playing common scenarios with a friend to boost your confidence in handling inquiries and providing support.
✨Tip Number 3
Show off your organisational skills! Prepare a mock itinerary or travel plan to demonstrate your attention to detail. This will help you stand out and prove that you can manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to keep the conversation going and show that you’re genuinely interested in joining the team.
We think you need these skills to ace Virtual Trip Coordinator in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your personal experiences and how they’ve shaped your desire to help others create memorable journeys. A genuine passion can really make your application stand out.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially in customer service and communication.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on conveying your message effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Destiny&Co Travel Agency
✨Know Your Destinations
Familiarise yourself with popular travel destinations and their unique features. This will help you answer questions confidently and show your passion for travel, which is key for a Virtual Trip Coordinator.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since the role involves handling inquiries via various platforms, demonstrating strong written and verbal communication skills during the interview will set you apart.
✨Emphasise Empathy and Patience
Prepare examples from your past experiences where you've resolved customer concerns with empathy and patience. This aligns perfectly with the role's requirement to manage client expectations and provide support throughout their journey.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. Highlight any tools or methods you use to keep track of details, as this is crucial for coordinating itineraries and ensuring smooth travel experiences.
