At a Glance
- Tasks: Guide travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join Destiny&Co, a company passionate about creating meaningful travel memories.
- Benefits: Enjoy fully remote work, flexible hours, travel perks, and ongoing training.
- Why this job: Make a real difference in people's travel experiences while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel; customer service experience is a plus.
- Other info: Build lasting relationships with travellers in a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Birmingham, England, United Kingdom
Employment type: Part-time
As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth, enjoyable, and stress-free by assisting with arrangements, answering questions, providing updates, and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.
Key Responsibilities
- Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
- Assist clients with itinerary changes, cancellations, and travel-related questions.
- Provide accurate destination information, requirements, and documentation guidance.
- Confirm travel details, follow up before and after trips, and gather feedback.
- Resolve concerns with empathy, respect, and timely communication.
Benefits
- Fully remote work with flexible scheduling.
- Access to travel perks and industry-exclusive discounts.
- Supportive team with ongoing training.
- Opportunity to build strong traveler relationships.
What We’re Looking For
- Excellent written and verbal communication skills.
- Customer service experience—travel or hospitality preferred but not required.
- Attention to detail and strong organizational habits.
- Comfortable learning new digital tools and systems.
- Genuine passion for travel and helping others.
Trip Support Coordinator in Birmingham employer: Destiny&Co Travel Agency
Contact Detail:
Destiny&Co Travel Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trip Support Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share why you're the perfect fit for the Trip Support Coordinator role. Highlight your passion for travel and customer service.
✨Tip Number 3
Stay active on social media! Follow companies like Destiny&Co and engage with their posts. This shows your interest and keeps you in the loop about any job opportunities they might post.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Trip Support Coordinator in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable trips.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to highlight your skills and experiences that match the role of Trip Support Coordinator.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor it to us at Destiny&Co. Mention specific aspects of the job description that resonate with you and how your background aligns with our values of personalized service.
Proofread Before You Submit: Typos and errors can be a big turn-off. Give your application a good proofread before hitting send. We want to see your attention to detail right from the start, so make sure everything is polished and professional!
How to prepare for a job interview at Destiny&Co Travel Agency
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and understand their values and services. Familiarise yourself with common travel-related questions and scenarios, so you can demonstrate your knowledge and passion for helping travellers.
✨Show Off Your Communication Skills
As a Trip Support Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Be Ready to Share Your Travel Stories
Since this role is all about travel, be prepared to share your own travel experiences. Talk about what you loved, any challenges you faced, and how you overcame them. This will show your genuine passion for travel and helping others create memorable experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you determine if it’s the right fit for you.