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- Tasks: Manage daily operations, ensuring guests have a seamless experience.
- Company: Destiny Student offers summer accommodation in student buildings across the UK and Ireland.
- Benefits: Enjoy live-in accommodation, free hostel stays, discounts for friends, and team events.
- Why this job: Boost your CV while working in a vibrant, social environment with great perks.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Join us from May to September for an unforgettable summer experience!
The predicted salary is between 24000 - 36000 £ per year.
About Us: Destiny Student specializes in offering summer tourist accommodation in student buildings across the UK and Ireland. We are recognized for maintaining high standards throughout our business operations. Our commitment revolves around providing value-for-money accommodation and friendly service to our customers. During the three months of summer, we transform purpose built student accommodations into a pop-up hotel/hostel service, hosting tens of thousands of guests. Our dedication extends to providing onsite training and ensuring our staff gain valuable hands-on experience while also fostering an enjoyable work environment through regular social events and activities designed to strengthen team.
This role is a fantastic CV Booster!
Fixed Term Contract
Start Date: 19th May 2025
End Date: 7th September 2025
Responsibilities:
- Customer Service Excellence: Upholding and enhancing our reputation for exceptional customer service by leading a team dedicated to meeting the needs of our diverse clientele.
- Staff Management: Training and management of staff, fostering a positive and collaborative work environment.
- Operations Oversight: Supervising the front desk, housekeeping, and maintenance teams to ensure efficient daily operations.
- Reservation Management: Managing reservations, ensuring accurate and efficient booking processes.
- Guest Relations: Handling guest inquiries, resolving issues, and actively seeking opportunities to enhance guest satisfaction.
- Budget Management: Monitoring and managing the budget, optimizing operations, controlling costs and ensuring all reservations are prepaid and paid in full.
- Stock Management: Efficiently managing the procurement, storage, and distribution of inventory to meet the hostel's operational requirements.
- Building Setup & Breakdown Management: Overseeing the setup and dismantling of the building for customer arrivals and departures.
- Health and Safety Compliance: Ensuring adherence to health and safety regulations and maintaining a secure environment for guests and staff.
Requirements:
- Proven experience in a managerial role within the hospitality industry.
- Strong leadership and interpersonal skills.
- Ability to lead from the front and by example.
- Be able to communicate at senior level with many different parties - guests, Destiny Student team members, head office team, building maintenance teams, cleaning company team members, Destiny management etc.
- Excellent organizational and multitasking abilities.
- Knowledge of hospitality software and booking systems.
- Right to work in the UK. We are unable to provide sponsorship.
Work Details and Benefits:
- Live In Accommodation at an Affordable Rate: This is a great opportunity for anyone looking for a summer job and wanting to work and experience living in another city.
- Free Hostel Stays: Explore our other cities with complimentary stays for our dedicated team members.
- Family & Friend Discounts: Extend the hospitality to your loved ones with special discounts for family and friends.
- Employee Recognition: Your hard work doesn’t go unnoticed - be a part of a workplace that values and recognizes its team.
- Discretionary Performance-Based Bonus: Recognize and reward exceptional performance with our discretionary bonus program.
- Tour Partnership Programs: Enjoy exclusive opportunities to partner with local tours and experiences.
- Team Events: Foster camaraderie and team spirit through engaging and enjoyable team events. The social aspect of the job is a key highlight for past team members, with popular events and activities that make it easy to form friendships and enjoy a supportive, vibrant workplace.
Join Destiny Student for not just a job, but a fulfilling experience with a range of perks and benefits that enhance your work and life.
Schedule:
- Standard 40-Hour Work Week: Your regular work schedule will adhere to a standard 40-hour workweek.
- Weekend Availability: As part of our operational needs, we require candidates with availability during weekends. This ensures coverage and contributes to the smooth functioning of our operations. Your flexibility is appreciated in maintaining the quality of service we provide throughout the week, including weekends.
How to Apply:
If you are passionate about hospitality and are ready to contribute to the success of Destiny Student, please submit your resume and a cover letter detailing your relevant experience. Destiny Student is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us for a summer of growth and experience.
Summer Accommodation Manager- Edinburgh employer: Destiny Student Ltd.
Contact Detail:
Destiny Student Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Accommodation Manager- Edinburgh
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in summer accommodation. Research trends and challenges specific to this sector, as it will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the hospitality field. Attend local events or join online forums related to summer accommodation management to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to demonstrate your leadership skills. Think of examples from your past experiences where you successfully managed a team or resolved conflicts, as these will be crucial in showcasing your fit for the role.
✨Tip Number 4
Be ready to discuss your knowledge of hospitality software and booking systems. Brush up on common tools used in the industry, as familiarity with these can set you apart from other candidates.
We think you need these skills to ace Summer Accommodation Manager- Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on roles where you've demonstrated leadership, customer service excellence, and operational oversight.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and detail how your skills align with the responsibilities of the Accommodation Manager role. Use specific examples from your past experiences to illustrate your suitability.
Highlight Team Management Skills: Since staff management is a key responsibility, emphasise your experience in training and leading teams. Mention any successful initiatives you've implemented that improved team performance or guest satisfaction.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've effectively handled guest inquiries or resolved issues in previous roles. This will demonstrate your capability to enhance guest relations and maintain high standards.
How to prepare for a job interview at Destiny Student Ltd.
✨Showcase Your Customer Service Skills
As the role heavily focuses on customer service excellence, be prepared to share specific examples of how you've gone above and beyond for guests in previous positions. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Leadership Experience
Since the position involves staff management, discuss your past leadership roles. Share how you motivated your team, resolved conflicts, and fostered a positive work environment. This will show that you can lead by example.
✨Familiarise Yourself with Hospitality Software
Knowledge of hospitality software and booking systems is crucial. Before the interview, research common tools used in the industry and be ready to discuss your experience with them or your willingness to learn new systems quickly.
✨Prepare for Operational Scenarios
Think about potential operational challenges you might face in this role, such as managing reservations or handling guest complaints. Prepare thoughtful responses on how you would approach these scenarios to demonstrate your problem-solving skills.
