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- Tasks: Lead a team to ensure smooth operations and elevate guest experiences.
- Company: A top hospitality provider in Edinburgh with a focus on guest satisfaction.
- Benefits: Opportunities for personal development and a supportive growth culture.
- Why this job: Make a real impact on guest experiences in a vibrant hospitality environment.
- Qualifications: Experience in hospitality and strong customer service skills are essential.
- Other info: Join a dynamic team dedicated to excellence in service.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality provider in Edinburgh is seeking a passionate Duty Manager to take ownership of the Rose Street site. The role involves leading the team to ensure smooth operations and provide exceptional guest experiences.
Responsibilities include:
- Managing check-ins
- Overseeing housekeeping
- Resolving guest issues
Ideal candidates should have experience in hospitality, a strong customer service orientation, and the ability to lead effectively. This role offers opportunities for personal development and a supportive growth culture.
Duty Manager: Elevate Guest Experience & Site Operations in Edinburgh employer: Destiny Student Ltd.
Contact Detail:
Destiny Student Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Elevate Guest Experience & Site Operations in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your customer service skills and how you've handled tricky situations.
✨Tip Number 3
Be prepared with questions! Show your interest in the role by asking about team dynamics or how they measure guest satisfaction. It shows you're not just there for the job, but genuinely care about making a difference.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for hospitality. Plus, it helps us keep track of your application and gives you a better chance to stand out!
We think you need these skills to ace Duty Manager: Elevate Guest Experience & Site Operations in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your passion aligns with our mission to elevate guest experiences at Rose Street.
Highlight Relevant Experience: Make sure to showcase any previous roles in hospitality or customer service. We’re looking for candidates who can demonstrate their ability to lead a team and manage operations effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Destiny Student Ltd.
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality provider. Understand their values, mission, and what sets them apart in Edinburgh's competitive market. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure smooth operations, as this is crucial for the role.
✨Emphasise Customer Service Excellence
Since the role focuses on elevating guest experiences, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for guests, and how you handle difficult situations. This will demonstrate your strong customer service orientation.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, opportunities for personal development, and how they measure success in guest experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
