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- Tasks: Lead a team to ensure smooth operations and elevate guest experiences.
- Company: A top hospitality provider in Edinburgh with a focus on guest satisfaction.
- Benefits: Opportunities for personal development and a supportive growth culture.
- Why this job: Make a real impact on guest experiences in a vibrant hospitality environment.
- Qualifications: Experience in hospitality and strong customer service skills.
- Other info: Join a dynamic team dedicated to excellence in service.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality provider in Edinburgh is seeking a passionate Duty Manager to take ownership of the Rose Street site. The role involves leading the team to ensure smooth operations and provide exceptional guest experiences.
Responsibilities include:
- Managing check-ins
- Overseeing housekeeping
- Resolving guest issues
Ideal candidates should have experience in hospitality, a strong customer service orientation, and the ability to lead effectively. This role offers opportunities for personal development and a supportive growth culture.
Duty Manager: Elevate Guest Experience & Site Operations employer: Destiny Student Ltd.
Contact Detail:
Destiny Student Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Elevate Guest Experience & Site Operations
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your personality during interviews! We want to see how you handle guest interactions and team dynamics. Be yourself and let your passion for hospitality shine through.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve resolved guest issues or led a team. We love hearing about real-life examples that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to elevate guest experiences.
We think you need these skills to ace Duty Manager: Elevate Guest Experience & Site Operations
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your passion aligns with our mission to elevate guest experiences at Rose Street.
Highlight Your Leadership Skills: Make sure to showcase any previous experience where you've led a team or managed operations. We’re looking for someone who can inspire and guide others, so share those stories that demonstrate your leadership abilities.
Focus on Customer Service Excellence: Since this role is all about providing exceptional guest experiences, emphasise your customer service skills. We love to hear about times you’ve gone above and beyond to resolve issues or enhance a guest's stay.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Destiny Student Ltd.
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality provider. Understand their values, mission, and what sets them apart in Edinburgh's competitive market. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure smooth operations.
✨Prepare for Guest Scenarios
Expect questions about how you'd handle specific guest situations. Think of a few scenarios where you've turned a negative experience into a positive one. This will demonstrate your strong customer service orientation and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a couple of thoughtful questions ready. Inquire about the team's culture, opportunities for personal development, or how they measure success in guest experiences. This shows you're not just interested in the job, but also in growing with the company.
