At a Glance
- Tasks: Manage supplier relationships and ensure smooth delivery of exciting sports tours.
- Company: Join a leading international soccer travel company with a focus on inclusivity.
- Benefits: Generous holiday, birthday off, discounts, and employee support programmes.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Be part of life-changing experiences in the world of soccer and travel.
- Qualifications: Experience in supplier management and strong negotiation skills required.
The predicted salary is between 24750 - 30250 £ per year.
- Destination Sports Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
- Overview And What We Offer
- Location - Manchester
- Generous holiday entitlement
- Day off for your birthday
- Hotel and airline discounts
- Employee Assistance Programme
- Destination Sports Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
What We Do inspiresport, including Generation adidas international, is the leader in international soccer travel and programming.
As an expert in the fields of soccer, sport; and travel logistics, we offer opportunities that include training sessions, games, tournaments, coaching education, cultural experiences and much more.
The standards we maintain assure players, coaches, and parents that they will be safe and well cared for while overseas.
We collaborate with 50+ of the largest soccer clubs in the world, a few of which include Manchester United, Real Madrid, Juventus, Arsenal, Manchester City amongst others.
Our goal is that every player, coach, and parent will have a positive, life-changing experience impacting their development whilst growing their passion for the sport.
Role Purpose
To manage relationships with suppliers and service providers to ensure high-quality delivery of all components of all tours.
Key Responsibilities
- Manage tour logistics including transport, accommodation, sports fixtures, and excursions.
- Coordinate bookings and relationships with suppliers including hotels, transport providers, sports venues, and activity partners.
- Ensure high levels of customer satisfaction through proactive communication with suppliers
- Monitor and improve tour margins against original budgets. Identify opportunities for cost savings and service enhancements.
- Assist the Operation Managers in driving financial performance, operations and reporting to wider team.
- Assist in implementing operational processes that ensure safety, efficiency, and quality.
- Involvement when negotiating contracts and service level agreements to ensure value and quality as appropriate.
- Review costings & invoices when received, to ascertain profitability of tours whilst ensuring the viability of a tour’s logistics.
- Report on tour margin performance, and operational KPIs for Operation Managers.
- Collaborate with the operations department as a whole and across the departments/businesses.
- Monitor supplier performance and ensure compliance with safety and service standards.
- Maintain accurate records of supplier contracts, bookings, and feedback.
- Support onboarding of new suppliers and ensure they meet safeguarding and operational requirements.
- Work on ad-hoc projects and improvements to the operational processes
Skills & Experience
- Experience in supplier management
- Strong negotiation and relationship-building skills.
- Knowledge of travel logistics and contract management.
- Understanding of safeguarding and compliance in youth travel.
- Demonstrate strong organizational skills and attention to detail
- Ability to work under pressure and drive robust decisions whilst problem solving.
- Knowledge of travel logistics, risk management, and safeguarding.
- Ability to manage multiple projects and stakeholders simultaneously.
- Proficiency in CRM and tour management software.
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Tour Co-Ordinator – Supplier Delivery in Manchester employer: Destination Sport
Destination Sports Group is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With generous benefits such as unlimited referral bonuses, extensive holiday entitlement, and opportunities for professional growth, we foster a culture of inclusivity and collaboration. Join our award-winning team and be part of a global leader in sports travel, where your contributions directly impact the success of sporting events worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Co-Ordinator – Supplier Delivery in Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Destination Sport who are looking for fresh talent for roles like Tour Co-Ordinator – Supplier Delivery.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Destination Sport and give you a leg up for your Tour Co-Ordinator – Supplier Delivery application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Tour Co-Ordinator – Supplier Delivery openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Tour Co-Ordinator – Supplier Delivery in Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Tour Co-Ordinator – Supplier Delivery role at Destination Sport.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Tour Co-Ordinator – Supplier Delivery position at Destination Sport.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Destination Sport.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Destination Sport's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Tour Co-Ordinator – Supplier Delivery.
How to prepare for a job interview at Destination Sport
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Destination Sport.
