At a Glance
- Tasks: Manage exciting sports travel events from planning to delivery and liaise with various suppliers.
- Company: Join a leading global sports travel brand with a passion for running and cycling.
- Benefits: Hybrid working, competitive salary, birthday off, and access to exclusive hospitality experiences.
- Other info: Opportunities for progression and company-funded training available.
- Why this job: Be part of a dynamic team that supports athletes and creates unforgettable travel experiences.
- Qualifications: Experience in sports travel and strong organisational skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Destination Sport Experiences, through its global sports travel brands Marathon Tours & Travel, Tri Travel, HYROX, Sportive Breaks and Destination Sport Charity cater for those who want to participate in the very best running, triathlon, fitness and cycling events across the world. We offer tours, travel packages, and guaranteed entry to events around the world, together with VIP hospitality access to many of the top professional cycling events as well as managing travel programs for mass participation events on behalf of charities, companies and groups throughout the year. The team behind Destination Sport Experiences regularly participate in running and cycling events, as well as helping to manage events and support our clients on their journey through each event, so we understand the needs of those travelling with us.
Due to an exciting year of growth, we are now looking for a Product Manager to assist the existing operations team in managing events from initial planning and contracting the services required through to delivery of the event. Primarily this role will be within the Marathon Tours & Travel running team but work on other brands is also possible at any stage.
No two days are the same in this exciting role but on a typical day you will:
- Lead a portfolio of events on the planning of the operational delivery
- Liaise with hotels, transport companies, event organisers and other external suppliers
- Assist with contracting hotels, including negotiation of rates, commission etc
- Manage the product and keep the website up to date
- Ensure the product is loaded correctly on to the website for sale
- Constantly monitor the sales position of product and suggest appropriate course of action depending upon the position
- Work closely with our internal Commercial, Sales and Marketing teams
- Assist customer service teams with customer queries
- Assist in new product development to grow our portfolio globally
To be successful within this role, our ideal candidate will:
- Have a working knowledge of travel, and experience working in sports travel (mass participation sports highly preferred)
- Demonstrate previous experience within an operational product role (within the sport travel industry is preferred)
- Have a keen interest in mass participation running events (highly preferred but not essential)
- Have strong financial acumen with the ability to take full ownership of each product's budget
- Have strong worldwide destination knowledge
- Have strong negotiation skills with previous experience in contracting
- Possess excellent planning and event management skills
- Demonstrate strong attention to detail
- Be highly organised and accurate
- Show strong product knowledge and planning of travel and accommodation services for events
- Demonstrate outstanding interpersonal skills with the ability to communicate to both internal & external stakeholders at all levels of seniority
- Have a good understanding of marketing & sales strategies within the mass participation sports industry
- Demonstrate sound knowledge of sustainability and health and safety requirements
- Show excellent operational delivery and customer service skills
- Be a self-starter with the ability to manage the logistics of an event
- Have the ability to prioritise workload and adapt to last minute operational changes
- Be customer focused & have excellent relationship building skills
- Be a team player with the ability to work well within our operational team to shared objectives
- Have strong knowledge of Microsoft Office applications including Word, Outlook and demonstrating Intermediate to advanced Excel skills
- Knowledge of booking, inventory and reservations systems is highly desirable
- Be able to travel both domestically & internationally for work purposes
In return we offer:
- The opportunity to work with world class professional sporting clubs
- Hybrid working model
- Highly competitive salary
- Guaranteed day off on your birthday
- The opportunity to sample top level hospitality packages at stadiums across the world
- Supplier hosted networking events
- Company funded parties
- Opportunity for progression
- Funded training
- Access to wellness hub with various discounts including discounted gyms & retail providers
- Access to discounted hotels & sporting event tickets
So if you are looking for your next challenge, take a look and get in touch we would love to hear from you!
Product Manager - Sport Travel in Manchester employer: Destination Sport
Destination Sports Group is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With generous benefits such as unlimited referral bonuses, extensive holiday entitlement, and opportunities for professional growth, we foster a culture of inclusivity and collaboration. Join our award-winning team and be part of a global leader in sports travel, where your contributions directly impact the success of sporting events worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Sport Travel in Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Destination Sport who are looking for fresh talent for roles like Product Manager - Sport Travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Destination Sport and give you a leg up for your Product Manager - Sport Travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Product Manager - Sport Travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Product Manager - Sport Travel in Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Product Manager - Sport Travel role at Destination Sport.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Product Manager - Sport Travel position at Destination Sport.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Destination Sport.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Destination Sport's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Product Manager - Sport Travel.
How to prepare for a job interview at Destination Sport
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Destination Sport.
