At a Glance
- Tasks: Manage transport logistics for exciting soccer tours and ensure top-notch customer service.
- Company: Join Destination Sports Group, a leader in international soccer travel and programming.
- Benefits: Enjoy generous holiday entitlement, birthday off, and exclusive hotel and airline discounts.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that creates life-changing experiences for soccer players and coaches.
- Qualifications: Strong organisational skills and knowledge of travel logistics required.
The predicted salary is between 29700 - 36300 £ per year.
- Destination Sports Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
- Overview And What We Offer
- Location - Gloucester - Hybrid
- Generous holiday entitlement
- Day off for your birthday
- Hotel and airline discounts
- Employee Assistance Programme
- Destination Sports Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
What We Do inspiresport, including Generation adidas international, is the leader in international soccer travel and programming.
As an expert in the fields of soccer, sport; and travel logistics, we offer opportunities that include training sessions, games, tournaments, coaching education, cultural experiences and much more.
The standards we maintain assure players, coaches, and parents that they will be safe and well cared for while overseas.
We collaborate with 50+ of the largest soccer clubs in the world, a few of which include Manchester United, Real Madrid, Juventus, Arsenal, Manchester City amongst others.
Our goal is that every player, coach, and parent will have a positive, life-changing experience impacting their development whilst growing their passion for the sport.
Role Purpose
The role requires a high standard of administration skills, excellent customer service and good experience/knowledge of the transport industry.
This role balances commercial optimisation with exceptional customer service to deliver efficient, measurable results.
Working collaboratively within the wider operations function and maintaining regular contact with the sales team, it plays a key role in ensuring inspiresport tours are delivered to the highest standard, exceeding client expectations and encouraging repeat bookings.
- Accountabilities
- Manage the bookings for all flight requirements including both scheduled and low cost carrier services and tour logistics
- Take ownership of sourcing most applicable routing and flight times to align with flight budgets and tour itineraries
- Maintain a process to ensure that all flight falling under scope are booked or in research stage
- Action all schedule changes, liaising with operations team to source best solution
- Review costings, quotes & invoices when received, to ascertain profitability of tours whilst ensuring the viability of a tour’s logistics.
- Monitor and improve tour margins against original budgets. Identify opportunities for cost savings and service enhancements.
- Negotiate with suppliers to secure favourable rates outside of published fares
- Assist the Senior Leadership Team (SLT) in driving financial performance
- Maintain accurate records of margin performance, present performance KPI’s to SLT
- Handling the input of Advanced Passenger Information (API)
- Updating in-house transport management systems
- Responsible for ensuring that Tour Coordinators have the necessary information regarding their bookings
- Regular interaction and reporting to the sales and operations teams
- Actively build quality relationships with our service suppliers thus ensuring that quality service is provided to our clients
- Specifically monitor the usage of service providers to proactively benefit from economies of scale
- To work effectively to meet deadlines and targets, whilst retaining accuracy and attention to detail
- Collaborate with the operations department as a whole and across the departments/businesses.
- Work on ad-hoc projects and improvements to the operational processes
- Prerequisite Knowledge, Skills & Experience
- Strong organisational skills
- High standard of administration skills
- Good communication skills
- Intermediate IT skills: especially with Microsoft packages (Excel, Word)
- Knowledge of travel logistics and contract management.
- Awareness of transport management systems and or tracking systems preferential
- Excellent attention to detail
- High level customer service skills
- Understanding of safeguarding and compliance in youth travel.
- Ability to work under pressure and drive robust decisions whilst problem solving.
- Proficiency in managing multiple projects and stakeholders simultaneously
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Transport Operations Manager in Gloucester employer: Destination Sport
Destination Sports Group is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With generous benefits such as unlimited referral bonuses, extensive holiday entitlement, and opportunities for professional growth, we foster a culture of inclusivity and collaboration. Join our award-winning team and be part of a global leader in sports travel, where your contributions directly impact the success of sporting events worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operations Manager in Gloucester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Destination Sport.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Destination Sport. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Operations Manager in Gloucester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Destination Sport, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Destination Sport and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Destination Sport. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Destination Sport
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Destination Sport.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Destination Sport.
