At a Glance
- Tasks: Provide hands-on technical support, installation, and maintenance of assembly tooling across the UK.
- Company: Join Desoutter Industrial Tools, a global leader in electric assembly tools.
- Benefits: Receive full training, develop specialist skills, and enjoy a varied role with travel opportunities.
- Other info: Flexible work schedule with opportunities for career growth and development.
- Why this job: Be the go-to expert for customers while working with advanced technology in a dynamic environment.
- Qualifications: Mechanical or electrical engineering aptitude; experience with industrial tooling is essential.
The predicted salary is between 33750 - 41250 £ per year.
About The Role
We’re looking for a hands‑on Field Service Engineer to support our customers across the UK, with a primary base near our customer centre in the Cheshire area.
This is a varied role combining skilled on‑site support, software setup and support, tooling repair, preventative maintenance, installation and customer‑facing technical expertise.
You’ll work across a wide range of assembly tooling, including pneumatic and electric tools, while also supporting bespoke projects and continuous improvement activities.
About The Role
We’re looking for a hands‑on Field Service Engineer to support our customers across the UK, with a primary base near our customer centre in the Cheshire area.
This is a varied role combining skilled on‑site support, software setup and support, tooling repair, preventative maintenance, installation and customer‑facing technical expertise.
You’ll work across a wide range of assembly tooling, including pneumatic and electric tools, while also supporting bespoke projects and continuous improvement activities.
If you enjoy problem‑solving, working independently, and being the technical expert customers rely on, this role will suit you.
Whether you're an experienced engineer or looking to take the next step in your engineering career, you'll receive the training and support needed to develop your technical skills and build specialist knowledge.
Through your work, you’ll help customers secure the uptime and performance they rely on to run their operations with confidence.
What Your Day Could Look Like
No two days are the same.
You could be diagnosing a tooling fault on a production line, carrying out preventative maintenance, configuring process‑control software, installing new equipment, calibrating torque tooling, supporting a customer project or delivering technical training.
Key Responsibilities
- Provide day‑to‑day technical support at our customers' sites across the UK.
- Perform installation, servicing, and repair of assembly tooling (pneumatic, DC, and related systems) whilst ensuring safety compliance and documenting activities.
- Carry out preventative maintenance and calibration activities.
- Installation, set‑up and modification of process control software and related tooling software.
- Support bespoke assembly projects and customer rework requests.
- Deliver product training and technical guidance to customers when required.
- Work closely with internal teams and Area Sales Managers to resolve application challenges.
- Promote company products, services, and solutions through strong customer relationships.
- Maintain awareness of competitor products and industry developments.
Essential
What we're looking for
- Practical mechanical and/or electrical engineering aptitude, with an ability to diagnose faults using a logical and methodical approach.
- Comfortable using computers and technical software, with the ability and willingness to learn new software systems.
- Experience with industrial tooling, automation or manufacturing equipment is essential.
Experience with our specific tooling and systems will be developed through training and ongoing technical development.
- Logical approach to fault finding.
- Ability to work independently and manage your own workload.
- Good communication skills, including customer interaction and presentations.
- Full UK driving licence and willingness to travel extensively across the UK.
Desirable
- ONC/HNC, apprenticeship, NVQ, City & Guilds or equivalent engineering qualification – desirable but not essential.
- Experience with specific assembly tooling such as clutch, transducer or pulse tools.
- Knowledge of torque tooling systems and applications.
- Experience with industrial/process‑control software.
- Training & Development
Full training will be provided on our tooling, software and systems.
The role provides an opportunity to develop skills across mechanical engineering, electrical systems, industrial automation, torque control and customer applications.
For candidates early in their career, this is an opportunity to develop into a highly skilled Field Service Engineer with increasing responsibility for customer projects and technical support.
What Success Looks Like
Within your first 6–12 months, you will be developing the technical knowledge and confidence to independently diagnose tooling and process issues, support customers on‑site and complete routine service, repair and calibration activities.
As your experience develops, you will take greater responsibility for customer projects, software configuration and technical problem solving.
- Personal Attributes
- Self‑motivated and proactive.
- Customer‑focused with a professional approach.
- Strong team player with good interpersonal skills.
- Flexible and adaptable to changing workloads and travel requirements.
- Positive attitude with a willingness to learn and develop.
- Additional Requirements
- Willingness to travel across the UK, including overnight stays when required.
- Flexibility to work occasional weekends based on business needs.
- Why join us
- Work with advanced industrial tooling and automation technology.
- Gain experience across mechanical, electrical and software engineering.
- Work directly with major manufacturing customers.
- Full technical training and ongoing development.
- Build specialist knowledge in torque and assembly technology.
- Varied UK‑based role – no two customer challenges are the same.
- Desoutter Industrial Tools
Founded in 1914 Desoutter Industrial Tools is a global leader in electric assembly tools serving a wide range of assembly and manufacturing operations, including Aerospace, Automotive, Light and Heavy Vehicles, Off‑Road, General Industry.
Desoutter offers a comprehensive range of Solutions (tools, service and projects) to meet the specific demands of local and global customers in over 170 countries.
The company designs, develops and delivers innovative quality industrial tool solutions, including air and electric Screwdrivers, Advanced Assembly Tools, Advanced Drilling Units and Torque Measureme
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Field Service Engineer - Tooling & Automation in Manchester employer: Desoutter Tools
Desoutter Industrial Tools is an exceptional employer, offering a dynamic work environment where Field Service Engineers can thrive. With a strong focus on employee development, you will receive comprehensive training and support to enhance your technical skills while working with cutting-edge industrial tooling and automation technology. The collaborative culture encourages problem-solving and innovation, making it an ideal place for those looking to grow their careers in a rewarding and customer-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Tooling & Automation in Manchester
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Desoutter Tools, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Field Service Engineer - Tooling & Automation in Manchester
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Desoutter Tools specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Desoutter Tools
✨Know Your Manufacturing Processes
Before you walk into the interview with Desoutter Tools, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Desoutter Tools value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.