At a Glance
- Tasks: Book customer vehicles for maintenance and coordinate with the workshop.
- Company: Join Simpsons, a supportive team in Great Yarmouth.
- Benefits: Great benefits, full training provided, and a chance to grow.
- Other info: Be part of a busy service department with a friendly atmosphere.
- Why this job: Perfect for vehicle enthusiasts looking to kickstart their career.
- Qualifications: No experience needed, just a passion for vehicles and a driving licence.
The predicted salary is between 27800 - 27800 £ per year.
Simpsons is seeking a motivated Service Advisor to join the busy Service department in Great Yarmouth.
You will book customer vehicles for maintenance or repairs and coordinate with the workshop to meet agreed timeframes.
You will keep customers informed on progress and authorise additional work when necessary.
No prior experience is required as full training will be provided; a passion for vehicles is advantageous and a full driving license is essential.
Join a supportive team at Simpsons today.
#J-18808-Ljbffr
Service Advisor – Train & Grow with Great Benefits employer: Desira Group PLC
Desira Group Plc is an exceptional employer located in the vibrant town of Bury St Edmunds, offering a supportive work culture that prioritises employee development and satisfaction. With comprehensive training provided for new hires, competitive salaries, and generous benefits such as 30 days of annual leave and a pension scheme, we ensure our team members thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor – Train & Grow with Great Benefits
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Desira Group PLC.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Desira Group PLC.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Desira Group PLC that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Desira Group PLC, make sure they see your passion for helping others!
We think you need these skills to ace Service Advisor – Train & Grow with Great Benefits
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Desira Group PLC, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Desira Group PLC. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Desira Group PLC.
How to prepare for a job interview at Desira Group PLC
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Desira Group PLC that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Desira Group PLC and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
