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- Tasks: Book customer vehicles for maintenance and update them on progress.
- Company: Leading automotive service provider in Great Yarmouth with a busy team.
- Benefits: Competitive salary, generous leave, and full training provided.
- Why this job: Join a dynamic team and grow your career in the automotive industry.
- Qualifications: Strong customer service skills and a full clean driving licence.
- Other info: Perfect opportunity for those passionate about vehicle care and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider in Great Yarmouth is seeking a motivated Service Advisor to join their busy team. The role involves booking customer vehicles for maintenance, liaising with the workshop staff, and updating customers on progress.
Ideal candidates should have strong customer service and communication skills, along with a full clean driving licence. The position offers competitive salary, generous leave, and full training provided to help you grow in your career.
Service Advisor | Customer-Focused Vehicle Care & Growth in Great Yarmouth employer: Desira Group PLC
Contact Detail:
Desira Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor | Customer-Focused Vehicle Care & Growth in Great Yarmouth
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and customer feedback. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain things clearly to customers. We can role-play common scenarios with friends or family to build confidence and improve our delivery.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can set the right tone for the interview and show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in showing our appreciation and keeping us on their radar. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Service Advisor | Customer-Focused Vehicle Care & Growth in Great Yarmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the role. Mention why you’re excited about working with us and how your skills align with the Service Advisor position.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Desira Group PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle maintenance and customer service best practices. Familiarise yourself with common automotive terms and processes, as this will show your enthusiasm for the role and help you communicate effectively with both customers and workshop staff.
✨Showcase Your Communication Skills
Since the role requires strong communication skills, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate customer interactions, ensuring you can handle queries and updates smoothly during the interview.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you went above and beyond for a customer. This could be resolving a complaint or providing exceptional service. Highlighting these moments will illustrate your commitment to customer satisfaction, which is key for a Service Advisor.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
