At a Glance
- Tasks: Book vehicles for maintenance and maintain strong customer relations.
- Company: Desira Group PLC, a leading name in cars and customer care.
- Benefits: Competitive salary, pension scheme, generous leave, and full training provided.
- Other info: Part-time positions available with opportunities for growth.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Excellent communication, organisational skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Desira Group PLC is looking for a Service Advisor for their Great Yarmouth and Lowestoft sites. The ideal candidate will have excellent customer service and communication skills, organizational abilities, and attention to detail.
This role involves booking vehicles for maintenance, liaising with workshops, and maintaining customer relations. Full training is provided, and part-time positions are available.
Benefits include a competitive salary, pension scheme, and generous leave.
Dual‑Site Service Advisor – Cars & Customer Care in Great Yarmouth employer: Desira Group PLC
Desira Group PLC is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With full training provided and flexible part-time positions available, employees can thrive in their roles while enjoying competitive salaries, a pension scheme, and generous leave. Working at our Great Yarmouth and Lowestoft sites means being part of a dedicated team that values communication and organisational skills, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Dual‑Site Service Advisor – Cars & Customer Care in Great Yarmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Desira Group PLC and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Desira Group PLC and let us see your personality shine through!
We think you need these skills to ace Dual‑Site Service Advisor – Cars & Customer Care in Great Yarmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Desira Group PLC.
Get Familiar with Our Brand:Before applying, take some time to learn about Desira Group PLC and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Desira Group PLC
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Desira Group PLC.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Desira Group PLC will surely appreciate.
