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For Companies At a Glance
- Tasks: Design and create innovative B2B products that enhance user experiences.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by driving user satisfaction through delightful digital interactions.
- Qualifications: Proven experience in UX design with a strong portfolio showcasing your skills.
The predicted salary is between 80000 - 100000 ÂŁ per year.
JPMorganChase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of the new ventures within the business accelerator, focused on developing products that put the customer at the centre.
We have created a new B2B organisation with diverse professionals that come from a wide set of skills, backgrounds and experiences. Culture is important to us, and we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We are looking for a deeply engaged UX designer to join us. In this role, you will be part of a multi-disciplinary team of designers, user researchers, product and engineers creating products and services for our customers. This role requires an extensive understanding of experience design for digital products and services with a focus on B2B. A balanced understanding of strategy, user research, and visual design is a must.
Job Responsibilities
- Drive product design excellence, balancing craft with business impact and upholding quality and consistency in design deliverables.
- Define and create complex end-to-end products and services from concept to launch.
- Deliver design artifacts across all project phases, including concept development, production, and documentation.
- Lead and support user research initiatives, stakeholder engagement, and design workshops.
- Advocate for customer-centric design using insights and data to inform user experiences.
- Partner with the design system team to represent customer and business needs.
- Collaborate with other disciplines to provide feedback and context for design and research.
- Present and communicate design work and recommendations to stakeholders across the organization.
- Manage stakeholders, resolve issues affecting design quality, and identify opportunities for innovation.
- Mentor and support designers, fostering best practices and methodologies.
- Champion a collaborative, customer-focused design culture within the organization.
Required Qualifications, Capabilities, And Skills
- Proven experience in hands‑on product design roles, demonstrating craft and problem‑solving in end‑to‑end environments.
- Strong portfolio showcasing UX processes such as user journeys, wireframes, prototypes, user research, and usability testing.
- Experience using data and customer insights to inform design decisions.
- Effective communication of design solutions and ability to articulate the value of design in product development.
- Awareness and practical understanding of current technologies relevant to digital experiences.
- Ability to develop and sustain cooperative working relationships with peers, managers, and stakeholders.
- Proficiency with modern design systems, prototyping software, and design tools (Figma preferred).
- Comfortable prototyping and designing at different levels of fidelity.
- Thrives in a fast‑paced, collaborative, cross‑functional environment.
- Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience.
Preferred Qualifications, Capabilities, And Skills
- Experience working on complex B2B/SaaS/enterprise tools.
- Experience with Atlassian suite (Jira & Confluence) is desirable.
- Experience with B2B applications preferred.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry‑leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
Senior UX Designer - Vice President employer: DesignX Community
Contact Detail:
DesignX Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Designer - Vice President
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at JPMorganChase. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that align with B2B products. When you get the chance, walk through your design process during interviews to showcase your thought process.
✨Tip Number 3
Prepare for those design challenges! Brush up on your UX principles and be ready to tackle hypothetical scenarios. Practising how you’d approach user research or design critiques can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the JPMorganChase team.
We think you need these skills to ace Senior UX Designer - Vice President
Some tips for your application 🫡
Showcase Your UX Journey: When applying, make sure to highlight your journey in UX design. Share specific projects that demonstrate your skills in user research, wireframing, and prototyping. We want to see how you've tackled challenges and created delightful experiences!
Tailor Your Portfolio: Your portfolio should reflect the role you're applying for. Focus on B2B projects and showcase your understanding of complex products. We love seeing how you’ve used data and insights to inform your designs, so don’t hold back!
Communicate Clearly: In your application, be clear and concise about your design process and decisions. We appreciate candidates who can articulate their thought process and the value of their designs. Remember, effective communication is key in our collaborative environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at J.P. Morgan!
How to prepare for a job interview at DesignX Community
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your UX processes, including user journeys, wireframes, and prototypes. Be ready to discuss specific projects where you used data and customer insights to inform your design decisions.
✨Understand the B2B Landscape
Since this role focuses on B2B products, brush up on your knowledge of B2B applications and SaaS tools. Be prepared to discuss how your experience aligns with creating compelling B2B products and services.
✨Communicate Effectively
Practice articulating your design solutions clearly and confidently. You’ll need to communicate the value of your designs to stakeholders, so think about how you can present your ideas in a way that resonates with both technical and non-technical audiences.
✨Emphasise Collaboration
This role requires working closely with multi-disciplinary teams. Highlight your experience in collaborative environments and be ready to share examples of how you've successfully partnered with designers, researchers, and engineers to drive product design excellence.