Senior Service Designer - AI-Driven, Multichannel Experiences

Senior Service Designer - AI-Driven, Multichannel Experiences

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead design projects and shape innovative, AI-driven service experiences.
  • Company: Join Designit, part of Wipro, in a creative London studio.
  • Benefits: Competitive salary, flexible working, and opportunities for mentorship.
  • Other info: Collaborative environment with a focus on professional growth.
  • Why this job: Make a real impact on how services are designed and delivered.
  • Qualifications: Experience in service design and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

Designit, part of Wipro, seeks a Senior Service Designer to join our London studio and shape how services are designed and delivered for our clients. This hands‑on, senior role spans the full service design lifecycle—from discovery and mapping to future‑state journeys and implementation support.

You will lead cross‑functional teams, apply systems thinking to multi‑channel experiences (digital, physical, AI‑enabled), mentor junior designers, and help shape client relationships while driving.

Senior Service Designer - AI-Driven, Multichannel Experiences employer: Designit

Designit, part of Wipro, is an exceptional employer located in London, offering a vibrant work culture that fosters creativity and collaboration. Employees benefit from meaningful responsibilities, opportunities for professional growth, and the chance to influence impactful service design projects across various sectors. With a commitment to inclusivity and innovation, Designit provides a supportive environment where designers can thrive and shape the future of services.

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Contact Details:

Designit Recruitment Team

We think you need these skills to ace Senior Service Designer - AI-Driven, Multichannel Experiences

Service Design
Systems Thinking
Cross-Functional Team Leadership
Client Relationship Management
Mentoring
Experience Design
Journey Mapping