Senior Service Designer - AI-Driven, Multichannel Experiences in London

Senior Service Designer - AI-Driven, Multichannel Experiences in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead design projects and shape innovative, AI-driven service experiences.
  • Company: Join Designit, part of Wipro, in a creative London studio.
  • Benefits: Competitive salary, flexible working, and opportunities for mentorship.
  • Other info: Collaborative environment with growth potential and exciting challenges.
  • Why this job: Make a real impact on how services are designed and delivered.
  • Qualifications: Experience in service design and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

Designit, part of Wipro, seeks a Senior Service Designer to join our London studio and shape how services are designed and delivered for our clients. This hands‑on, senior role spans the full service design lifecycle—from discovery and mapping to future‑state journeys and implementation support.

You will lead cross‑functional teams, apply systems thinking to multi‑channel experiences (digital, physical, AI‑enabled), mentor junior designers, and help shape client relationships while driving.

Senior Service Designer - AI-Driven, Multichannel Experiences in London employer: Designit

Designit, part of Wipro, is an exceptional employer located in London, offering a vibrant work culture that fosters creativity and collaboration. Employees benefit from meaningful responsibilities, opportunities for professional growth, and the chance to influence impactful service design projects across various sectors. With a commitment to inclusivity and innovation, Designit provides a supportive environment where designers can thrive and shape the future of services.

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Contact Details:

Designit Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer - AI-Driven, Multichannel Experiences in London

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Designit for a Senior Service Designer - AI-Driven, Multichannel Experiences, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Designit before they go live!

We think you need these skills to ace Senior Service Designer - AI-Driven, Multichannel Experiences in London

Service Design
Systems Thinking
Cross-Functional Team Leadership
Client Relationship Management
Mentoring
Multi-Channel Experience Design
Discovery and Mapping

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Service Designer - AI-Driven, Multichannel Experiences at Designit, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Designit does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Designit. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Designit.

How to prepare for a job interview at Designit

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Designit, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Designit might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Designit!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Designit is looking for.