Senior Communications Strategist in London
Senior Communications Strategist

Senior Communications Strategist in London

London Full-Time 60000 - 75000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead impactful communication strategies that drive organisational change and engagement.
  • Company: Join Designit, a global leader in design and innovation.
  • Benefits: Enjoy a competitive salary, generous benefits, and professional development opportunities.
  • Other info: Flexible working options and a supportive, inclusive culture await you.
  • Why this job: Shape narratives that resonate and make a real difference in people's experiences.
  • Qualifications: Experience in enterprise communications and strong storytelling skills required.

The predicted salary is between 60000 - 75000 ÂŁ per year.

Designit, Wipro’s global design, experience, and innovation business, is renowned for creating meaningful, human-centric experiences that drive competitive advantage and positive change. Operating at the intersection of technology and creativity, Designit delivers exceptional experiences at scale for some of the world’s most ambitious organisations.

As a Senior Communications Strategist at Designit, you will shape and deliver high-impact, human‑centred communication and engagement strategies that help large, complex organisations understand change, build trust, and drive adoption. You specialise in translating complex technology, process, and organisational change into clear, compelling narratives that resonate with senior leaders, stakeholders, and end users alike. Your work bridges strategy and execution—making transformation tangible, relevant, and meaningful in people’s day‑to‑day experience.

This role suits a senior practitioner who can independently own workstreams, partner closely with cross‑functional teams, and act as a trusted communications advisor within enterprise environments.

Key Responsibilities
  • Communication & Engagement Strategy: Lead the design and execution of structured communication and engagement approaches that support transformation, experience improvement, and organisational change. Translate complex technical, operational, and process initiatives into plain‑language, user‑centred storytelling, clearly articulating:
  • what’s changing
  • why it matters
  • how it helps
  • what it means for different audiences
  • Ensure communications are outcome‑focused, reinforcing tangible improvements and progress rather than abstract intent.
  • Stakeholder & Leadership Engagement: Serve as the primary communications partner for senior leaders and cross‑functional teams, ensuring alignment, consistency, and credibility in messaging. Confidently engage with executives, business stakeholders, champions, and frontline users—adapting tone and depth while maintaining a coherent narrative. Help position internal functions and initiatives as trusted, value‑creating partners rather than support or reporting entities.
  • Content, Channels & Campaigns: Design and deliver multi‑channel communications, including leadership updates, campaigns, town halls, roadshows, briefings, and targeted engagement initiatives. Produce high‑quality content across formats such as executive narratives and presentations, FAQs and playbooks, updates, campaigns, and engagement assets. Develop reusable communication assets and frameworks that support consistency and scalability over time.
  • Feedback, Insight & Adoption: Support the design and promotion of feedback mechanisms (e.g. surveys, panels, listening activities). Close the loop by synthesising insight and clearly communicating actions taken in response to user input. Track and communicate engagement, adoption, and sentiment metrics to evidence impact and momentum.
  • Collaboration & Delivery: Work closely with experience, design, technology, product, and delivery teams to ensure communications reflect real outcomes and release rhythms. Align communications to programme milestones, changes, and delivery plans, proactively identifying risks and dependencies. Contribute to opportunity shaping and ongoing client relationships through strong strategic and delivery‑led thinking.
  • Required Experience & Profile
    • Proven experience in enterprise communications, engagement, or change communications within large, complex organisations.
    • Strong ability to translate technical, digital, or process change into clear, compelling, human‑centred narratives.
    • Demonstrated experience designing and delivering structured engagement approaches (e.g. campaigns, town halls, roadshows).
    • Confident senior‑level stakeholder management, with the gravitas to partner effectively with leadership.
    • Experience working with feedback, insight, and engagement metrics to inform strategy and demonstrate impact.
    • Comfortable operating independently while collaborating closely within multi‑disciplinary teams.
    • Strong written, visual, and verbal communication skills with an executive‑ready standard.
    Tools & Ways of Working
    • Enterprise communication platforms (e.g. Microsoft 365 channels such as SharePoint, Teams, Viva Engage or equivalents).
    • Survey and insight tools (e.g. Forms, Qualtrics, Medallia or similar).
    • Measurement and reporting using engagement and adoption metrics.
    • Strong proficiency in PowerPoint and Word for executive‑level content.
    • Familiarity with delivery and release‑based environments (e.g. Agile ways of working, Jira, Azure DevOps or similar).
    • Practical experience with change and adoption approaches (e.g. ADKAR or similar frameworks).
    What Success Looks Like
    • You independently own communications workstreams and deliver consistently high‑quality outputs.
    • Stakeholders trust you to clarify complexity and improve alignment.
    • Communications you lead help shift understanding, confidence, and adoption—not just awareness.
    • You proactively identify opportunities to strengthen engagement and storytelling.
    • You role‑model Designit’s values: being curious, thoughtful, inclusive, and outcome‑driven.
    Why Designit

    At Designit, we design for impact. You will join a global creative and strategic community working at the intersection of design, technology, and human experience, supported by the scale and ambition of a global systems integrator—while staying true to human‑centred design values.

    Inclusion

    We don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you.

    Your Benefits:

    You will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

    Equal Opportunities:

    We are an Equal Employment Opportunity employer and make all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

    Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

    Senior Communications Strategist in London employer: Designit

    At Designit, you will thrive in a dynamic and inclusive work culture that champions creativity and innovation, all while being part of a global team dedicated to human-centred design. Located in London, this role offers competitive salaries, generous benefits, and ample opportunities for professional growth, ensuring that your contributions are valued and impactful. Join us to shape meaningful communication strategies that drive transformation in some of the world's most ambitious organisations.
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    Contact Detail:

    Designit Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Communications Strategist in London

    ✨Tip Number 1

    Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.

    ✨Tip Number 2

    Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to walk in feeling confident and ready to impress.

    ✨Tip Number 3

    Showcase your expertise! Bring examples of your previous work to the interview. We love seeing how you’ve tackled challenges and delivered results—make sure they see the value you can bring!

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We’re all about making those connections count!

    We think you need these skills to ace Senior Communications Strategist in London

    Communication Strategy
    Engagement Approaches
    Stakeholder Management
    Narrative Development
    Content Creation
    Multi-Channel Communication
    Feedback Mechanisms
    Insight Synthesis
    Collaboration
    Change Management
    Technical Translation
    Executive Communication
    Measurement and Reporting
    Agile Methodologies
    Proficiency in Microsoft 365

    Some tips for your application 🫡

    Know Your Audience: Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the senior leaders and stakeholders at Designit. Show them you understand their needs and how your experience aligns with their goals.

    Tell a Compelling Story: Use your application to weave a narrative that highlights your journey and achievements. Remember, you're not just listing experiences; you're translating complex ideas into clear, human-centred stories that demonstrate your impact in previous roles.

    Be Outcome-Focused: When detailing your past work, focus on the outcomes and improvements you've driven rather than just the tasks you completed. This aligns with Designit's emphasis on tangible results and shows that you can deliver real value.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Designit!

    How to prepare for a job interview at Designit

    ✨Know Your Audience

    Before the interview, research Designit and their approach to human-centred design. Understand their values and how they translate complex ideas into compelling narratives. This will help you tailor your responses to resonate with the interviewers.

    ✨Showcase Your Storytelling Skills

    Prepare examples of how you've successfully communicated complex changes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to create clear, user-centred narratives that engage stakeholders.

    ✨Engage with Confidence

    Practice engaging with senior-level stakeholders through mock interviews or role-playing scenarios. Demonstrating confidence in your communication style will show that you can effectively partner with executives and cross-functional teams.

    ✨Be Outcome-Focused

    During the interview, emphasise your experience in designing structured engagement approaches that lead to tangible improvements. Discuss how you've used feedback and metrics to inform your strategies and demonstrate the impact of your communications.

    Senior Communications Strategist in London
    Designit
    Location: London

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