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- Tasks: Create impactful communication strategies that drive change and engagement in large organisations.
- Company: Join Designit, a global leader in design and innovation.
- Benefits: Enjoy a competitive salary, generous benefits, and opportunities for personal growth.
- Other info: Flexible working options and a supportive, inclusive culture await you.
- Why this job: Make a real difference by translating complex ideas into relatable stories.
- Qualifications: Experience in communications and a knack for storytelling are essential.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Designit, Wipro’s global design, experience, and innovation business, is renowned for creating meaningful, human-centric experiences that drive competitive advantage and positive change. Operating at the intersection of technology and creativity, Designit delivers exceptional experiences at scale for some of the world’s most ambitious organisations.
As a Communications Strategist at Designit, you will shape and deliver high-impact, human‑centred communication and engagement strategies that help large, complex organisations understand change, build trust, and drive adoption. You specialise in translating complex technology, process, and organisational change into clear, compelling narratives that resonate with senior leaders, stakeholders, and end users alike. Your work bridges strategy and execution—making transformation tangible, relevant, and meaningful in people’s day‑to‑day experience. This role suits a communications practitioner who can independently own workstreams, partner closely with cross‑functional teams, and act as a trusted communications advisor within enterprise environments.
Key Responsibilities
- Communication & Engagement Strategy: Lead the design and execution of structured communication and engagement approaches that support transformation, experience improvement, and organisational change. Translate complex technical, operational, and process initiatives into plain‑language, user‑centred storytelling, clearly articulating what’s changing, why it matters, how it helps, and what it means for different audiences. Ensure communications are outcome‑focused, reinforcing tangible improvements and progress rather than abstract intent.
- Stakeholder & Leadership Engagement: Serve as the primary communications partner for senior leaders and cross‑functional teams, ensuring alignment, consistency, and credibility in messaging. Confidently engage with executives, business stakeholders, champions, and frontline users—adapting tone and depth while maintaining a coherent narrative. Help position internal functions and initiatives as trusted, value‑creating partners rather than support or reporting entities.
- Content, Channels & Campaigns: Design and deliver multi‑channel communications, including leadership updates, campaigns, town halls, roadshows, briefings, and targeted engagement initiatives. Produce high‑quality content across formats such as executive narratives and presentations, FAQs and playbooks, updates, campaigns, and engagement assets. Develop reusable communication assets and frameworks that support consistency and scalability over time.
- Feedback, Insight & Adoption: Support the design and promotion of feedback mechanisms (e.g. surveys, panels, listening activities). Close the loop by synthesising insight and clearly communicating actions taken in response to user input. Track and communicate engagement, adoption, and sentiment metrics to evidence impact and momentum.
- Collaboration & Delivery: Work closely with experience, design, technology, product, and delivery teams to ensure communications reflect real outcomes and release rhythms. Align communications to programme milestones, changes, and delivery plans, proactively identifying risks and dependencies. Contribute to opportunity shaping and ongoing client relationships through strong strategic and delivery‑led thinking.
Required Experience & Profile
- Proven experience in enterprise communications, engagement, or change communications within large, complex organisations.
- Strong ability to translate technical, digital, or process change into clear, compelling, human‑centred narratives.
- Demonstrated experience designing and delivering structured engagement approaches (e.g. campaigns, town halls, roadshows).
- Confident senior‑level stakeholder management, with the gravitas to partner effectively with leadership.
- Experience working with feedback, insight, and engagement metrics to inform strategy and demonstrate impact.
- Comfortable operating independently while collaborating closely within multi‑disciplinary teams.
- Strong written, visual, and verbal communication skills with an executive‑ready standard.
Tools & Ways of Working
- Enterprise communication platforms (e.g. Microsoft 365 channels such as SharePoint, Teams, Viva Engage or equivalents).
- Survey and insight tools (e.g. Forms, Qualtrics, Medallia or similar).
- Measurement and reporting using engagement and adoption metrics.
- Strong proficiency in PowerPoint and Word for executive‑level content.
- Familiarity with delivery and release‑based environments (e.g. Agile ways of working, Jira, Azure DevOps or similar).
- Practical experience with change and adoption approaches (e.g. ADKAR or similar frameworks).
What Success Looks Like
- You independently own communications workstreams and deliver consistently high‑quality outputs.
- Stakeholders trust you to clarify complexity and improve alignment.
- Communications you lead help shift understanding, confidence, and adoption—not just awareness.
- You proactively identify opportunities to strengthen engagement and storytelling.
- You role‑model Designit’s values: being curious, thoughtful, inclusive, and outcome‑driven.
Why Designit
At Designit, we design for impact. You will join a global creative and strategic community working at the intersection of design, technology, and human experience, supported by the scale and ambition of a global systems integrator—while staying true to human‑centred design values.
Inclusion
We don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you.
Your Benefits: You will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.
Equal Opportunities: We are an Equal Employment Opportunity employer and make all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
Communications Strategist in London employer: Designit
Contact Detail:
Designit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Strategist in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Designit. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to translate complex ideas into clear narratives, so think about how you can showcase your experience in a relatable way.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've successfully navigated change in past roles. This will resonate well with the team at Designit, who value human-centred approaches.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Communications Strategist in London
Some tips for your application 🫡
Craft Your Narrative: When applying for the Communications Strategist role, think of your application as a story. Highlight your experiences in translating complex ideas into clear, engaging narratives that resonate with different audiences. Make sure to showcase how your past work aligns with the human-centred approach we value at Designit.
Be Outcome-Focused: In your written application, emphasise the tangible outcomes of your previous communications strategies. We want to see how you've driven change and built trust within organisations. Use specific examples to illustrate your impact and how you’ve helped stakeholders understand and adopt new initiatives.
Showcase Collaboration Skills: As a Communications Strategist, you'll be working closely with cross-functional teams. In your application, highlight instances where you've successfully collaborated with others to achieve a common goal. This will demonstrate your ability to partner effectively and act as a trusted advisor, which is key for us at Designit.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t shy away from letting your personality shine through in your application. We’re looking for someone who embodies our values of curiosity, thoughtfulness, and inclusivity. So, feel free to share what drives you and how you can contribute to our mission at Designit!
How to prepare for a job interview at Designit
✨Know Your Audience
Before the interview, research Designit and understand their values and mission. Tailor your responses to show how your experience aligns with their focus on human-centred design and impactful communication strategies.
✨Master the Art of Storytelling
Prepare to discuss how you've translated complex information into clear narratives in past roles. Use specific examples that demonstrate your ability to engage different audiences, especially senior leaders and stakeholders.
✨Showcase Your Collaboration Skills
Be ready to talk about your experience working with cross-functional teams. Highlight instances where you’ve partnered with various departments to deliver successful communication strategies, emphasising your role as a trusted advisor.
✨Quantify Your Impact
Bring metrics to the table! Discuss how you've used feedback and engagement metrics to inform your strategies and demonstrate the impact of your communications. This will show your analytical side and commitment to outcome-focused results.