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- Tasks: Plan and manage engineers' workloads while ensuring exceptional service delivery.
- Company: Join a dynamic team in Cheam with a focus on innovation and collaboration.
- Benefits: Starting salary of £27,271.40, full-time hours, and a supportive work environment.
- Why this job: Make a real difference by optimising workflows and enhancing customer satisfaction.
- Qualifications: Strong communication skills and a proactive, adaptable mindset are essential.
- Other info: Enjoy a professional atmosphere with opportunities for growth and development.
The predicted salary is between 25000 - 30000 £ per year.
Location: Cheam
Salary: Starting salary is £27,271.40
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Responsibilities Of The Planner
- Effectively planning engineers work
- Take ownership of your engineers' daily workload
- Inbound calls from the engineers on the dedicated Engineer Line
- Monitor engineers are ready for work and dispatch unallocated works
- Check previous day has no outstanding works
- Ensure all works are planned and completed within the contracts SLA
- Managing the Action Lists that Planners are responsible for
- Scheduling appointments with customers
- Proactively work towards the reduction of incoming complaints
- In the event of absence, manage and monitor any changes to works scheduled
- Keeping customers informed and updated
- Support all team members in all tasks
- Ensure all daily tasks are completed
Requirements Of The Planner
- Excellent communication skills, both written and verbal on all levels
- Ability and willingness to step up to cover next level tasks
- Proactive approach
- Innovative whilst working within agreed structure
- Flexible and ability to adapt to change
- Committed to delivering exceptional service delivery both internal and external
- Maintain an efficient, professional and team focussed attitude at all times
- Trustworthy and able to promote a confidential environment
- Customer focussed
- Ability to work within and follow company and client's policies and procedures
- Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!
Planner in Sutton employer: DesignerStudio
Contact Detail:
DesignerStudio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to planning. Think about how you can showcase your organisational skills and proactive approach during the chat.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us!
We think you need these skills to ace Planner in Sutton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Planner role. We want to see how you can effectively plan and manage workloads, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Demonstrate Your Proactive Approach: In your application, share examples of how you've taken initiative in previous roles. We’re looking for someone who can step up and manage tasks efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Planner position. Plus, it’s super easy!
How to prepare for a job interview at DesignerStudio
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Planner. Familiarise yourself with effective planning techniques and how to manage workloads efficiently. This will help you demonstrate your knowledge and show that you're ready to take ownership of the engineers' daily tasks.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to keep customers informed and work well with team members.
✨Be Proactive and Innovative
Think of ways you can proactively reduce complaints and improve service delivery. During the interview, share any innovative ideas you have for streamlining processes or enhancing customer satisfaction. This shows that you're not just a follower but someone who can contribute positively to the team.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach, so be prepared to discuss times when you've successfully adapted to change. Highlight your ability to manage unexpected challenges and how you maintain a professional attitude under pressure. This will reassure them that you can handle the dynamic nature of the role.