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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage appointments in a fast-paced environment.
- Company: Customer-focused service provider based in Cheam, UK.
- Benefits: Competitive salary of £27,976 per year with alternating shifts.
- Why this job: Join a dynamic team and enhance your communication and organisational skills.
- Qualifications: Previous customer service experience preferred; must thrive under pressure.
- Other info: Full-time, permanent position with opportunities for growth.
The predicted salary is between 27976 - 27976 £ per year.
A customer-focused service provider is searching for an experienced Customer Service Operative to join their team in Cheam, UK. This full-time, permanent position involves delivering exceptional customer service, answering calls, and managing appointments effectively.
Candidates should excel in high-pressure environments, demonstrating strong communication and organizational skills. Previous experience in customer service is preferred, along with an openness to learning.
Salary is £27,976 per year, and the role requires alternating shifts.
Customer Service Specialist – Repairs & Scheduling in Sutton employer: DesignerStudio
Contact Detail:
DesignerStudio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist – Repairs & Scheduling in Sutton
✨Tip Number 1
Get to know the company before your interview! Research their values and customer service approach. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, try role-playing common scenarios with a friend or family member. It’ll help you feel more confident when handling calls.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed appointments or handled multiple tasks under pressure. We want to see how you keep everything running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Specialist – Repairs & Scheduling in Sutton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled tough situations and provided exceptional service to customers in the past.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention specific skills that relate to managing appointments and working under pressure.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently!
How to prepare for a job interview at DesignerStudio
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability to excel in high-pressure environments, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing scheduling conflicts. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
