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For Companies At a Glance
- Tasks: Manage customer debts, chase cash targets, and resolve complaints.
- Company: Join a dynamic team at a well-established company in Birmingham.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Be part of a growing team and make a real impact on financial processes.
- Qualifications: Experience in Credit Control and strong communication skills required.
- Other info: Opportunity for independent travel and career progression.
The predicted salary is between 23280 - 34520 £ per year.
Location: Birmingham
Salary: £29,000 per year
Hours: Monday to Friday, 8.30am - 5.30pm
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Credit Controller to join their ever-expanding team. Within this role you will report to the Credit Manager.
Responsibilities Of The Credit Controller
- To be inspirational, dynamic and have a pro-active approach towards the business.
- Ensure that customer debts are kept below stated target levels.
- Actively chase monthly cash targets.
- Complete and present regular management reports.
- Work with / meet all necessary parties to resolve Customer complaints and Debit Note issues and to develop positive ongoing internal and external Customer relations.
- Adhere to strict monthly arrears process.
- Pro-actively support month-end Sales Ledger activities.
- Make a positive contribution towards department workflow improvements.
- With other Credit Controllers; deputise for Credit Manager when required in order to maintain critical department processes.
Requirements Of The Credit Controller
- Highly experienced in Credit Control, Credit risk and sales ledger.
- Be willing and able to undertake regular independent UK travel.
- Excellent understanding of the Legal framework for Collection of debts.
- A practical hands-on approach to problem solving & analytical skills.
- Good face-to-face and written communication skills.
- The ability to work well under pressure and maintain a positive attitude.
- To achieve set objectives and targets.
- The ability to work within multifunctional teams, but also able to work effectively alone.
- A working knowledge of Microsoft PowerPoint, Excel and Word packages.
If you feel like you meet the above criteria for the Credit Controller role, then please apply now!
Credit Controller employer: DesignerStudio
Contact Detail:
DesignerStudio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the legal framework for debt collection in the UK. Understanding the laws and regulations will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your analytical skills by practising real-life scenarios related to credit control. This could involve reviewing case studies or even role-playing with a friend to enhance your problem-solving abilities.
✨Tip Number 3
Network with professionals in the credit control field, especially those who work in Birmingham. Attend local finance meetups or join online forums to gain insights and potentially get referrals.
✨Tip Number 4
Prepare to discuss your experience with cash targets and how you've successfully managed customer debts in the past. Be ready to share specific examples that highlight your proactive approach and teamwork skills.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control, credit risk, and sales ledger management. Use specific examples that demonstrate your ability to meet cash targets and resolve customer complaints.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and problem-solving skills. Mention your understanding of the legal framework for debt collection and how you can contribute to improving department workflows.
Highlight Relevant Skills: In your application, emphasise your communication skills, both written and face-to-face. Discuss your ability to work under pressure and your experience with Microsoft Office tools, particularly Excel, as these are crucial for the role.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting your application through our website or including certain documents. Attention to detail is key!
How to prepare for a job interview at DesignerStudio
✨Show Your Knowledge of Credit Control
Make sure to brush up on your understanding of credit control processes and the legal framework for debt collection. Being able to discuss these topics confidently will demonstrate your expertise and suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Prepare examples from your past experience where you successfully resolved issues or improved workflows, as this will showcase your proactive approach.
✨Highlight Your Communication Skills
Since the role requires good face-to-face and written communication, be ready to discuss how you've effectively communicated with customers and colleagues in the past. Consider sharing specific instances where your communication made a positive impact.
✨Demonstrate Your Teamwork Ability
The job involves working within multifunctional teams, so be prepared to talk about your experiences collaborating with others. Highlight any instances where you’ve deputised for a manager or contributed to team success, showing that you can work well both independently and as part of a team.
