At a Glance
- Tasks: Lead shifts, motivate your team, and ensure top-notch service.
- Company: Join SpudBros Express, a fast-growing QSR brand serving delicious loaded comfort food.
- Benefits: Competitive pay, performance bonuses, full training, and career progression opportunities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun, supportive team and help shape the future of a growing brand.
- Qualifications: Experience in QSR or hospitality, strong communication skills, and a guest-focused attitude.
The predicted salary is between 11 - 13 £ per hour.
SpudBros Express is not your average potato shop. We’re a fast-growing QSR brand serving up loaded comfort food with premium flair across the UK – and soon, internationally. We’re building something big, bold, and proudly spuddy. We’re looking for reliable, energetic Shift Leaders to help us run smooth services, lead from the front, and keep the good vibes flowing on every shift. If you’re ready to take ownership, support your team, and grow with a fast-moving food brand – this is your shot.
The Role
As a Shift Leader at SpudBros Express, you’ll be the go-to person on shift – supporting your managers and crew, ensuring high standards are met, and making sure every guest walks away happy. You’ll lead by example, keep things moving, and handle whatever comes your way with a cool head and a can-do attitude.
What You’ll Do
- Lead the Shift
- Run service like a pro – keeping your team motivated and the store running smoothly
- Manage breaks, delegate tasks, and respond to peak time pressure
- Be the link between Crew and Managers – keeping communication clear and supportive
- Deliver Quality & Speed
- Make sure food looks great, tastes better, and gets out fast
- Monitor cleanliness, stock levels, and compliance on shift
- Jump on tills, prep, or pack when needed – this is a hands-on leadership role
- Support the Team
- Train new crew members and reinforce SpudBros standards
- Spot coaching moments and give feedback to help the team improve
- Lead by example – professional, focused, and friendly always
- Handle the Unexpected
- Deal with guest issues or complaints in a positive, brand-true way
- Keep calm in busy periods and find solutions fast
- Flag any operational or staffing issues to management proactively
What You’ll Bring
- Experience in QSR, hospitality, or retail (Team Leader or Senior Crew level preferred)
- Strong communicator who can lead a team and get the best out of people
- Great under pressure and always guest-focused
- Reliable, responsible, and ready to take ownership
- Basic understanding of food safety, shift management, or stock control a plus
Competitive hourly pay + performance bonuses. Full training and career progression pathway to Assistant Store Manager. Be part of a fun, supportive team where your voice matters. Work with a brand that’s growing fast—and growing its people with it.
Ready to Help Shape the Future of SpudBros Express?
Shift Leader | Full or Part Time in Swindon employer: Designer Outlet Swindon
As an Assistant Manager at our vibrant store, you will thrive in a dynamic work culture that prioritises team development and customer satisfaction. We offer competitive pay, a pension contribution, and access to 24-hour GP services through RetailTrust, ensuring your well-being is a top priority. Join us to lead a passionate team, drive sales, and grow your career in the heart of the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader | Full or Part Time in Swindon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Designer Outlet Swindon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Designer Outlet Swindon
Don't be shy about reaching out to Designer Outlet Swindon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader | Full or Part Time in Swindon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Designer Outlet Swindon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Designer Outlet Swindon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
