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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Enjoy discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused environment is preferred.
- Other info: Be part of a supportive team that values diversity and personal growth.
The predicted salary is between 12 - 15 £ per hour.
Job Type: Part-time
Positions Available: 1
Hours Required: 20
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
20HR Shift Manager in Swindon employer: Designer Outlet Swindon
Contact Detail:
Designer Outlet Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 20HR Shift Manager in Swindon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service passion! During the interview, highlight times when you've gone above and beyond for customers. This role is all about delivering exceptional service, so let them see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Greggs. So, get on it and good luck!
We think you need these skills to ace 20HR Shift Manager in Swindon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and creating a great experience for them.
Highlight Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous supervisory experience. Tell us about times you've inspired or motivated others – we love hearing those stories!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Designer Outlet Swindon
✨Know the Company
Before your interview, take some time to research Greggs. Understand their values, culture, and what makes them unique in the food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you can bring that same energy to Greggs.
✨Customer Service Focus
Greggs prides itself on exceptional customer service. Be ready to discuss your approach to customer interactions and how you ensure a positive experience. Think of specific instances where you went above and beyond for a customer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows you're engaged and serious about contributing to their success.