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- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced environment.
- Company: Chopstix, a vibrant restaurant offering bold Chinese flavours.
- Benefits: Employee discounts, health plans, pension scheme, and free meals on shift.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Join a fun, innovative team and make a real impact on customer experiences.
- Qualifications: Experience in leadership, customer service, and team training required.
The predicted salary is between 22000 - 26000 £ per year.
Step up, stand out! Experienced leaders wanted to drive our teams forward. Embark on an Epic Journey with Chopstix – Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE? Chopstix is not just a restaurant; we’re a movement! Offering Bold, Chinese Flavours! We’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT? Ready to take the lead? If you’ve got the skills, confidence, and experience to guide a team in a fast‑paced environment, we want to hear from you! We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required.
You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers’ happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
PERKS THAT PACK A PUNCH!
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Cycle to Work Scheme
- Free Mortgage Advice
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Are YOU? Up for late nights? We may trade until 4am on select nights – flexibility is key! Hands‑on, Organized, Team Player, People focused, Self‑motivated & have Integrity?
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Effective time management
If you have got what it takes and are looking for a great career, then apply now!
Chopstix | Team Leader in London employer: Designer Outlet Swindon
Contact Detail:
Designer Outlet Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chopstix | Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Chopstix's vibe. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your leadership skills and how you've driven teams to success in the past. Remember, confidence is key!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show your enthusiasm for the role by asking insightful questions about the team and how you can contribute to their success. It’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. And don’t forget, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Chopstix | Team Leader in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering exceptional customer service and leading a team. Share specific examples that highlight your passion for food and teamwork.
Tailor Your Application: Make sure to customise your application to reflect the values and skills we’re looking for at Chopstix. Mention how you embody our core values like being 'All In Together' and 'Quick To Shift'. This shows us you understand what we're all about!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant experience and skills. Highlight your leadership background and how it aligns with our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Chopstix family!
How to prepare for a job interview at Designer Outlet Swindon
✨Know Your Flavours
Before the interview, dive into Chopstix's menu and understand the unique flavours and dishes they offer. Being able to discuss specific items and how they contribute to the dining experience will show your passion for the brand and its mission.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or handled challenges effectively. This will demonstrate that you embody the core values of teamwork and leadership that Chopstix is looking for.
✨Emphasise Customer Service
Chopstix places a strong emphasis on exceptional customer service. Be ready to share stories that highlight your commitment to customer satisfaction and how you've gone above and beyond to ensure a great experience for diners.
✨Be Ready to Adapt
Given the fast-paced nature of the restaurant industry, be prepared to discuss how you've adapted to changes or challenges in previous roles. Highlight your agility and resourcefulness, as these traits are essential for success at Chopstix.