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- Tasks: Deliver exceptional customer service and support the management team in coaching staff.
- Company: Join a vibrant retail brand focused on creating memorable shopping experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Passion for retail, strong communication skills, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
To work as part of a team and provide all customers with an exceptional shopping experience in our store as well as support the management team in coaching new and existing sales assistants.
Responsibilities include:
- Responsibility for opening and closing the store in the absence of the Store Manager.
- Promote and maintain good housekeeping and visual merchandising standards throughout the store and participate in window campaign changes as required.
- Completing any other tasks required by Store Management to support the needs of the business.
- Assist in unpacking and checking off new stock deliveries as well as participating in stock takes when required.
- Replenishing the store stock, labelling new stock and getting it shopfloor ready.
- Support the management team in the ongoing coaching of the team’s product knowledge & understanding.
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers.
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience.
- Always adhere to Company policies and procedures. Ensure all communications are read and followed in a timely manner.
- Developing a strong knowledge of the Brand, Product and our Customer.
- Assisting and answering customer queries, whilst building a rapport with the Customer.
- Processing sales via the point-of-sale system, including handling cash and mental maths.
- Resolving any possible customer complaints.
- Confidently receiving internal and external calls, ensuring that these are resolved.
The Perfect Candidate:
- A love of retail, it’s essential that you want to be in a customer facing environment.
- Confident and effective communication and listening skills.
- Highly motivated to achieve KPI’s and contribute towards objectives.
- Able to work effectively in a team.
- Reliable, honest and flexible.
- Positive and friendly attitude as well as consistent ability to operate at your best.
16hr Key Holder in London employer: Designer Outlet Swindon
Contact Detail:
Designer Outlet Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 16hr Key Holder in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Angel & Rocket. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart, polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace 16hr Key Holder in London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you love retail! Share any experiences that highlight your enthusiasm for providing exceptional customer service. We want to see that spark in your words!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of a Key Holder. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Designer Outlet Swindon
✨Know the Brand Inside Out
Before your interview, make sure you research Angel & Rocket thoroughly. Understand their products, values, and what sets them apart in the retail market. This knowledge will help you answer questions confidently and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved complaints or went above and beyond for a customer. This will demonstrate your ability to create an exceptional shopping experience, which is key for this role.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be ready to discuss how you’ve collaborated with others in previous jobs. Share specific instances where you supported your colleagues or contributed to team goals, highlighting your reliability and positive attitude.
✨Practice Your Sales Techniques
Brush up on your sales skills and be prepared to discuss how you would approach selling products. You might even want to role-play a sales scenario with a friend. This will help you feel more comfortable discussing product recommendations and handling transactions during the interview.