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- Tasks: Deliver exceptional customer service and support the management team in coaching staff.
- Company: Join a vibrant retail brand focused on creating memorable shopping experiences.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your retail skills while making customers smile.
- Qualifications: Passion for retail, strong communication skills, and a positive attitude.
The predicted salary is between 12000 - 16000 £ per year.
To work as part of a team and provide all customers with an exceptional shopping experience in our store as well as support the management team in coaching new and existing sales assistants.
Responsibility for opening and closing the store in the absence of the Store Manager. Promote and maintain good housekeeping and visual merchandising standards throughout the store and participate in window campaign changes as required. Completing any other tasks required by Store Management to support the needs of the business.
Assist in unpacking and checking off new stock deliveries as well as participating in stock takes when required. Replenishing the store stock, labelling new stock and getting it shopfloor ready. Support the management team in the ongoing coaching of the team’s product knowledge & understanding.
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers. Always provide the highest level of service to ensure all customers have an exceptional shopping experience. Always adhere to Company policies and procedures. Ensure all Angel & Rocket Swindon communications are read and followed in a timely manner.
Developing a strong knowledge of the Brand, Product and our Customer. Assisting and answering customer queries, whilst building a rapport with the Customer. Processing sales via the point-of-sale system, including handling cash and mental maths. Resolving any possible customer complaints. Confidently receiving internal and external calls, ensuring that these are resolved.
Lead Sales Assistant – The Perfect Candidate:
- A love of retail, it’s essential that you want to be in a customer facing environment.
- Confident and effective communication and listening skills.
- Highly motivated to achieve KPI’s and contribute towards Angel & Rocket’s objectives.
- Able to work effectively in a team.
- Reliable, honest and flexible.
- Positive and friendly attitude as well as consistent ability to operate at your best.
16hr Key Holder employer: Designer Outlet Swindon
Contact Detail:
Designer Outlet Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 16hr Key Holder
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Angel & Rocket. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and teamwork experience, as these are key for the Key Holder role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace 16hr Key Holder
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us know why you love retail! Share your experiences and what excites you about working in a customer-facing environment. We want to see that enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of the Key Holder role. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Designer Outlet Swindon
✨Know the Brand Inside Out
Before your interview, make sure you research Angel & Rocket thoroughly. Understand their products, values, and what sets them apart in the retail world. This knowledge will help you answer questions confidently and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since this role is all about providing an exceptional shopping experience, be ready to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where you resolved complaints or created a positive experience.
✨Demonstrate Team Spirit
As a Key Holder, you'll be supporting the management team and coaching others. Highlight your teamwork experiences during the interview. Share how you've collaborated with colleagues to achieve goals or improve store performance.
✨Prepare for Practical Scenarios
Expect to discuss how you'd handle various situations, like opening and closing the store or managing stock deliveries. Think through these scenarios beforehand so you can demonstrate your problem-solving skills and reliability.