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- Tasks: Provide tech support to primary schools, managing networks and guiding on educational software.
- Company: Join a leading IT services provider dedicated to enhancing education through technology.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth in the education sector.
- Why this job: Make a real impact in schools while working with cutting-edge technology and passionate educators.
- Qualifications: Experience in IT support, especially in education, with skills in Windows and network technologies required.
- Other info: This role is perfect for tech-savvy individuals looking to contribute to the future of education.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of IT services is seeking a skilled and dedicated IT Support Technician to join our educational support team, offering technical assistance to primary schools across Liverpool and Wirral. This is an excellent opportunity for a highly capable IT professional with experience in the education sector who can enhance the quality of IT support in primary schools. About the Role: As an IT Support Technician, you will: Deliver regular, reliable network management services to primary schools. Support various technologies, including Windows Server networks, mobile devices, network infrastructure, and education-specific software solutions. Provide guidance on cloud-based tools like Google Workspace, Microsoft Intune, Microsoft 365, and MDM solutions such as Sophos, Jamf, and Lightspeed. Offer proactive advice to improve school IT networks and cross-curricular IT usage. Act as a key contact for technical issues, maintaining a help desk facility and offering timely, clear updates to clients. Key Requirements: Proven IT support experience within the education sector, with expertise in Microsoft Windows, Server OS, and wireless/network technologies. Strong understanding of IT hardware, educational software, and network security tools. Excellent communication, interpersonal, and presentation skills, with a proactive approach t…
IT Technician for Primary School employer: Desian Education
Contact Detail:
Desian Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician for Primary School
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Google Workspace and Microsoft Intune. Being able to discuss your hands-on experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have working in educational settings. Schools often have unique challenges, so demonstrating your understanding of their environment can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you've proactively improved IT systems in past roles. Share specific examples of how your initiatives led to better network performance or enhanced user satisfaction, as this aligns with the proactive approach they are looking for.
✨Tip Number 4
Practice your communication skills, especially in explaining technical concepts to non-technical users. Since you'll be acting as a key contact for technical issues, being able to convey information clearly and effectively is crucial.
We think you need these skills to ace IT Technician for Primary School
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially within the education sector. Emphasize your skills with Windows Server networks, mobile devices, and educational software solutions.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting primary schools and your understanding of their unique IT needs. Mention specific technologies you have worked with, such as Google Workspace and Microsoft 365.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to explain technical issues clearly and effectively to non-technical staff.
Show Proactivity: In your application, mention instances where you took the initiative to improve IT systems or processes in previous roles. This will show your proactive approach to enhancing IT support in schools.
How to prepare for a job interview at Desian Education
✨Show Your Passion for Education
Make sure to express your enthusiasm for working in the education sector. Share any relevant experiences you have had in schools or with educational technology, as this will demonstrate your commitment to enhancing IT support in primary schools.
✨Highlight Your Technical Skills
Be prepared to discuss your experience with Windows Server networks, mobile devices, and educational software solutions. Provide specific examples of how you've successfully managed network issues or implemented new technologies in a school setting.
✨Communicate Clearly and Effectively
Since you'll be acting as a key contact for technical issues, it's crucial to showcase your communication skills. Practice explaining complex technical concepts in simple terms, as you may need to assist non-technical staff or teachers.
✨Demonstrate Proactive Problem-Solving
Prepare to discuss instances where you've proactively identified and resolved IT issues before they became major problems. This will illustrate your ability to enhance the quality of IT support and improve school IT networks.
