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- Tasks: Provide exceptional customer service across various platforms and assist customers effectively.
- Company: Leading building society in Winchester with a focus on customer care.
- Benefits: Competitive benefits including private medical insurance and a strong pension scheme.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Excellent communication skills and comfort with digital tools.
- Other info: Flexible hours available, perfect for students or those seeking part-time work.
The predicted salary is between 28800 - 43200 £ per year.
A leading building society in Winchester, Hampshire, is seeking a Customer Representative to provide exceptional service across various platforms. The role is permanent with the opportunity for full or part-time hours, ensuring you're well-trained to assist customers effectively.
Ideal candidates are those who value helping others, demonstrate excellent communication, and are comfortable using digital tools.
This position offers competitive benefits, including private medical insurance and a strong pension scheme.
Branch Customer Service Specialist in Winchester employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Service Specialist in Winchester
✨Tip Number 1
Make sure to research the building society before your interview. Knowing their values and services will help you connect with the role and show that you're genuinely interested in helping customers.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of digital tools. Familiarise yourself with common customer service platforms and be ready to discuss how you can use them to enhance customer interactions during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Branch Customer Service Specialist in Winchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will really resonate with us.
Highlight Your Communication Skills: Make sure to showcase your excellent communication skills in your written application. Use clear and concise language, and don’t hesitate to include examples of how you've effectively communicated in previous roles.
Emphasise Your Digital Savvy: Since we’re looking for someone comfortable with digital tools, mention any relevant experience you have with technology. Whether it’s using customer service software or social media platforms, we want to see your tech skills shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Description This
✨Know the Company Inside Out
Before your interview, take some time to research the building society. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Representative, excellent communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital platforms, make sure you're comfortable with common tools and technologies. If you have experience with specific software or systems, be ready to discuss how you've used them to enhance customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, training opportunities, and company culture. This shows that you’re not just interested in the job, but also in how you can grow within the organisation.
