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- Tasks: Support customers with transactions and inquiries in-person and online.
- Company: Leading banking institution with a supportive team culture.
- Benefits: Permanent role, training opportunities, and professional development.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Empathy, strong communication skills, and comfort with digital tools.
- Other info: Full-time position with growth potential in the banking sector.
The predicted salary is between 30000 - 42000 £ per year.
A leading banking institution is seeking a Customer Representative for their branch in Wigston, Leicestershire. This permanent, full-time role involves supporting customers with transactions and inquiries across different channels, including in-person and online interactions.
Candidates should be empathetic, have strong communication skills, and be comfortable using digital tools. The role offers opportunities for training and professional development within a supportive team environment.
Branch Customer Advisor in Wigston Magna employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Advisor in Wigston Magna
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can clearly explain your thoughts and ideas. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Show off your digital savvy! Be ready to discuss how you’ve used technology in previous roles. Whether it’s online banking tools or customer service software, let them know you’re comfortable in the digital world.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re genuinely interested in the position and helps keep you on their radar. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Branch Customer Advisor in Wigston Magna
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. Share examples of how you've helped customers in the past, whether in-person or online, to show that you understand their needs.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application. Avoid jargon and make sure your points come across easily – we want to see your ability to connect with others!
Highlight Your Digital Skills: Since the role involves using digital tools, don’t forget to mention any relevant experience you have with technology. Whether it’s online banking systems or customer service platforms, let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a banking context. Be ready to discuss how you would handle various customer inquiries and transactions, showcasing your empathy and communication skills.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools, make sure you’re comfortable discussing any relevant software or platforms. If you have experience with online banking systems or customer relationship management tools, be prepared to share specific examples.
✨Research the Bank's Values
Take some time to understand the bank’s mission and values. This will help you align your answers with what they stand for, showing that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team environment, training opportunities, and career progression. This shows your interest in the role and helps you gauge if it’s the right fit for you.
