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- Tasks: Support customers with transactions and service inquiries in-store and online.
- Company: Leading building society in Wembley with a focus on customer service.
- Benefits: Private medical insurance, annual performance bonus, and comprehensive training.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Adaptability and proficiency with digital tools are essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading building society in Wembley is looking for a Customer Representative to support customers through transactions and service inquiries across various channels. This full-time, permanent position offers training and the opportunity to make a meaningful impact in customers' lives. Applicants must be ready to adapt and use digital tools effectively.
A diverse set of employee benefits, including private medical insurance and an annual performance-related bonus, is also provided.
Branch Customer Specialist: In-Store & Digital Support in Wembley employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Specialist: In-Store & Digital Support in Wembley
✨Tip Number 1
Get to know the company! Research the building society's values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference for their customers.
✨Tip Number 2
Practice your digital skills! Since the role involves using digital tools, brush up on any relevant software or platforms. Being confident with tech will not only impress your interviewers but also make you feel more prepared.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're keen on joining our team. Don't miss out on this opportunity to make a real impact in customers' lives!
We think you need these skills to ace Branch Customer Specialist: In-Store & Digital Support in Wembley
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that same energy to our team!
Be Digital Savvy: Since this role involves using digital tools, don’t forget to mention your comfort level with technology. We love candidates who can adapt quickly and use various platforms to assist customers effectively.
Tailor Your Application: Take a moment to customise your application for this specific role. We appreciate when applicants take the time to align their skills and experiences with what we’re looking for in a Branch Customer Specialist.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our building society!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss how you've handled inquiries or transactions in the past. Think of specific examples where you made a positive impact on a customer's experience.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools, make sure you’re comfortable discussing any relevant software or platforms. If you’ve used similar tools before, be prepared to share your experiences and how they helped you assist customers.
✨Research the Company
Take some time to learn about the building society and its values. Understanding their mission and how they serve their customers will help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
