Product Manager - Business Lending Products in Warrington

At Nationwide, we’re making banking fairer, more rewarding and for the good of society. Within Business Banking, the Business Lending Products team sits at the heart of the lending experience, supporting UK businesses to grow and flourish by delivering compelling lending propositions that evolve with customer needs.

As a Product Manager in the Business Lending Products team, you will play a leading role in the management and development of products that put customers first. You will drive the product review programme, identify opportunities to enhance products and processes, and ensure alignment with customer needs, the external landscape and the internal operating environment.

Working end-to-end across design, delivery, and performance, you will deliver high-quality analysis and insight, supporting effective product management, reporting and governance. In this fast-paced environment, you will collaborate across Group Business Banking and beyond to solve complex product and business challenges, manage and implement change and develop practical, value-driven solutions.

We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.

If your application is successful, your hiring manager will provide further details on how this works.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

The extras you’ll get include:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

The Business Lending Products team is a proactive, innovative, and growing function responsible for developing, implementing, managing, monitoring, and reporting on the Business Lending product suite. Operating across the end-to-end product lifecycle, the team plays a critical role in ensuring products remain fit for purpose for customers and aligned to regulatory standards.

As a minimum you’ll have:

• Experience working as a product manager, product owner, or in a similar role managing products and delivering change
• Experience in managing end-to-end reviews of complex products and/or processes
• Demonstrated ability to put customers at the heart of decision-making, by applying strong analytical skills and using insights to shape products and journeys
• Demonstrated ability to deliver outcomes that ensure compliance with regulatory requirements
• Experience in preparing high-quality papers for relevant forums and committees, supporting informed product-related decision making in line with governance and regulatory requirements
• Working knowledge of the UK regulatory environment, including Consumer Duty and its impact on product design and delivery

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.