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- Tasks: Support customers in-branch and online, ensuring a smooth banking experience.
- Company: Reputable financial institution with a strong community focus.
- Benefits: Flexible hours, competitive pay, and valuable customer service experience.
- Why this job: Make a positive impact on customers' lives while developing essential skills.
- Qualifications: Excellent customer service skills and adaptability in a fast-paced environment.
- Other info: Join a supportive team and grow your career in finance.
The predicted salary is between 11 - 16 £ per hour.
A well-known financial institution in Waltham Cross is seeking a part-time Customer Representative. This role involves supporting customers across various channels, including transactions at the counter and assisting with online banking.
Candidates must demonstrate excellent customer service skills and a willingness to adapt to customer needs in a fast-paced environment. If you want to make a positive impact on customers' lives, this is the role for you.
Part-Time Customer Advisor in-Branch & Digital Support in Waltham Cross employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Advisor in-Branch & Digital Support in Waltham Cross
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about making a positive impact on customers' lives.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your adaptability in a fast-paced environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a great conversation about how you can support customers effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Part-Time Customer Advisor in-Branch & Digital Support in Waltham Cross
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact on customers' lives before, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention how your skills align with supporting customers both in-branch and online, as that's what we’re looking for.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share why you’re passionate about helping customers and how you can adapt to their needs in a fast-paced environment.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Description This
✨Know the Company Inside Out
Before your interview, take some time to research the financial institution. Understand their values, services, and what sets them apart in Waltham Cross. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for a customer or adapted to their needs. This will demonstrate your ability to thrive in a fast-paced environment and make a positive impact on customers' lives.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident during the interview. Remember to use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your professionalism. A neat appearance will also reflect your understanding of the role's customer-facing nature.
