At a Glance
- Tasks: Join our team to prevent fraud and protect customers' identities.
- Company: Be part of Nationwide, a customer-first mutual bank.
- Benefits: Enjoy flexible working, competitive salary, and great perks.
- Other info: Collaborative environment with opportunities for career growth.
- Why this job: Make a real impact in the fight against fraud.
- Qualifications: Experience in fraud analysis and strong analytical skills required.
The predicted salary is between 27900 - 34100 £ per year.
You will be joining the Application Fraud Analytics team, who are responsible for the application fraud strategies across all products. This means that the team is responsible for preventing anyone who has had their identity stolen from becoming a victim of fraud, protecting both customers, non-customers and the bank itself.
We are happy to consider flexible working approaches to help you perform at your best. The working hours for this role can be between 32 and 35 hours. This is a 12-month secondment opportunity. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part-time you'll spend 40% of your working time, in the office.
If your application is successful, your hiring manager will provide further details on how this works. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
The extras you’ll get:
- Private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
You will be joining the application fraud analytics team where you will be carrying out several activities to keep the bank and our customers safe. This will include the optimisation and monitoring of our fraud detection tools so that we can manage fraud risk within appetite and budget. You will have to do this while balancing operational impact as well as any impact on genuine customer interventions. Furthermore, you will be asked to produce accurate and relevant fraud MI, on a daily, weekly, monthly and quarterly basis, as well as providing analysis to support maintenance, development and investment in fraud defence systems. Lastly, you will have the opportunity to collaborate with a wide range of internal stakeholders.
The minimum requirements for this role are:
- Practical experience in a fraud or financial crime orientated role
- Knowledge of industry standard fraud systems and data sources (Hunter, TruValidate, Detect, CIFAS)
- Experience with analytical tools such as Excel to develop data driven solutions
- Practical experience producing and creating accurate MI
- Knowledge of fraud risks, threats, and landscape
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Fraud Analyst in Wales employer: Description This
As a Customer Banking Advisor at our Cleckheaton branch, you will be part of a dynamic team that prioritises exceptional customer service and innovative banking solutions. We offer competitive benefits, including annual bonuses and comprehensive training programmes, fostering an environment where employees can thrive and grow in their careers. Join us to experience a supportive work culture that values adaptability and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst in Wales
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We think you need these skills to ace Fraud Analyst in Wales
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Description This will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Description This. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Description This confidence in your short-term commitment to the role.
How to prepare for a job interview at Description This
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Description This.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Description This that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
