Part-Time Banking Customer Advisor (24h, Tiverton)

Part-Time Banking Customer Advisor (24h, Tiverton)

Tiverton Part-Time 24000 - 30000 £ / year (est.) No working from home possible
Description This

At a Glance

  • Tasks: Support customers in-branch, over the phone, and online with banking products.
  • Company: Join Nationwide, a trusted name in banking with a focus on customer care.
  • Benefits: Pro-rata salary, flexible hours, and a supportive work environment.
  • Other info: Part-time role with a 12-month fixed-term contract and opportunities for growth.
  • Why this job: Make a difference by helping customers manage their money confidently.
  • Qualifications: No banking experience needed; just bring your passion for great customer service.

The predicted salary is between 24000 - 30000 £ per year.

Nationwide is seeking a Customer Representative for our Tiverton branch. The role is a 12-month fixed-term contract, part-time at 24 hours per week, Monday to Saturday, with a pro-rata salary. You’ll support customers in-branch, over the phone and online, guiding them through banking products and digital tools to manage their money with care and confidence. You don’t need previous banking experience; a passion for delivering great customer experiences, patience and strong people skills are essential.

Part-Time Banking Customer Advisor (24h, Tiverton) employer: Description This

As a Customer Banking Advisor at our Cleckheaton branch, you will be part of a dynamic team that prioritises exceptional customer service and innovative banking solutions. We offer competitive benefits, including annual bonuses and comprehensive training programmes, fostering an environment where employees can thrive and grow in their careers. Join us to experience a supportive work culture that values adaptability and personal development.

Description This

Contact Details:

Description This Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Banking Customer Advisor (24h, Tiverton)

Connect with Campus Reps

If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.

Get Involved in Financial Societies

Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.

Use LinkedIn for Hidden Gems

Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Description This often post openings there first, so be on the lookout and don’t forget to engage with their content!

Showcase Your Skills Directly

When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Description This.

We think you need these skills to ace Part-Time Banking Customer Advisor (24h, Tiverton)

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Customer Service Skills
Time Management
Relationship Building

Some tips for your application 🫡

Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!

Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Description This and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!

Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!

Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Description This. A little light-heartedness can go a long way!

How to prepare for a job interview at Description This

Brush Up on Your Numbers

For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.

Know Your Financial Products

Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!

Flexibility and Commitment are Key

Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.

Showcase Your Portfolio of Experience

Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!