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- Tasks: Lead the resolution of major IT system incidents in a fast-paced environment.
- Company: Join a dynamic team at Nationwide's Enterprise Command Centre in Swindon.
- Benefits: Enjoy a competitive salary, shift allowance, and 24/7 support structure.
- Why this job: Develop your problem-solving skills while making a real impact on critical IT operations.
- Qualifications: Experience in IT support and a passion for technology are essential.
- Other info: This is a hands-on role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Ready for your big challenge? We’re looking for a Senior Systems Specialist (Core) to join one of our dedicated 24/7 Shift teams within the Enterprise Command Centre (ECC) at our Head Office in Swindon. In this fast‑paced technical environment, no two days are ever the same. You’ll work alongside experienced IT specialists on a rotating shift pattern, taking a key role in leading the resolution of major IT system incidents. If you enjoy problem‑solving and want to develop your skills at the heart of a critical IT operation, this is the opportunity for you.
As a Senior Systems Specialist within our shift‑based Enterprise Command Centre team, you will provide Level 1 and Level 2 support across incident and change activities, ensuring that IT system and service failures or outages are identified rapidly and either resolved or escalated to the shift management team. This role operates on a 24/7 shift pattern of 3 days on and 3 days off (7:00am–7:00pm), followed by 3 nights on and 3 nights off (7:00pm–7:00am). This is a critical, hands‑on technical position at the heart of our operations and includes an additional shift allowance of £9,200 per annum.
We welcome applications from colleagues across all functional areas, recognising the diverse skills and perspectives they bring. Whether your background is technical, operational, or from another part of the organisation, we value the unique experience you can contribute to the role. This is a 100% onsite role, and you will be based at our Swindon office for the entirety of your working hours. If your application is successful, your hiring manager will provide further details on how this works.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Senior Systems Specialist (Core) in Swindon employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Specialist (Core) in Swindon
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior Systems Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and incident management knowledge. We recommend practising common interview questions related to IT system incidents and change activities to show you’re ready for the fast-paced environment.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully resolved IT issues or led a team through a challenging situation. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Systems Specialist (Core) in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Systems Specialist role. Highlight your relevant experience in IT support and any specific skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Problem-Solving Skills: Since this role involves resolving major IT incidents, be sure to include examples of how you've tackled similar challenges in the past. We’re all about problem-solving, so let us know how you’ve made an impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Description This
✨Know Your Tech Inside Out
As a Senior Systems Specialist, you'll need to demonstrate your technical prowess. Brush up on the key systems and technologies relevant to the role. Be prepared to discuss specific incidents you've resolved in the past and how you approached them.
✨Showcase Your Problem-Solving Skills
This role is all about tackling IT system incidents head-on. Think of examples where you've successfully identified and resolved issues under pressure. Highlight your analytical skills and how you prioritise tasks during critical situations.
✨Understand the Shift Dynamics
Since this position involves a 24/7 shift pattern, be ready to discuss your flexibility and adaptability. Share any previous experience with shift work and how you manage your time and energy effectively during long hours.
✨Emphasise Team Collaboration
You'll be working closely with other IT specialists, so it's crucial to show that you're a team player. Prepare to talk about how you've collaborated with others in high-stress environments and how you contribute to a positive team dynamic.
