Senior Credit Risk Analyst – Current Accounts & Overdraft in Swindon

Are you passionate about shaping responsible lending decisions and ensuring great customer outcomes? We are looking for individuals who are interested in taking the next step in their analytical career to join Nationwide’s Unsecured Credit Risk team and play a key role in driving forward the credit strategy and decisions across our Current Account and Overdraft portfolios.

As a Senior Credit Risk Analyst within the Current Account and Overdraft team, you will be at the heart of credit risk decision-making on one of Nationwide’s core portfolios, helping to ensure our lending strategies support key product propositions including our basic, main account and exciting growth areas in youth and student accounts. You will ensure that our overdraft lending remains within risk appetite and regulatory expectations, and most importantly, meets our members' needs.

You should be comfortable working on and leading a wide range of projects, setting an example and coaching analysts, working with large data sets to pull out trends, as well as explaining complex problems in a simple way. You’ll relish the chance to engage with senior leaders across the business and be prepared to think of the bigger picture and challenge existing processes. This is an exciting opportunity for a credit risk professional who combines strong analytical thinking with excellent judgement, stakeholder management and a passion for continuous improvement.

You will help drive the credit risk strategy and lending approach on key current account portfolios, ensuring we continue to lend responsibly while supporting our members’ financial needs. If you thrive in a collaborative environment, enjoy influencing outcomes at a strategic level, and want to make a real impact within the UK's largest building society, we'd love to hear from you.

About the Team

At Nationwide, our members are at the heart of everything we do. The Unsecured Credit Risk team helps ensure we lend responsibly across our Credit Card, Personal Loan and Current Account products. The team manages credit risk, maintains lending policies and governance, and provides expert advice to support safe, sustainable growth. The Current Account & Overdraft team is responsible for managing the credit risk of the Current Account and Overdraft portfolios, including designing effective new lending strategies, ensuring lending granted remains within risk appetite and regulatory expectations, and most importantly, meets our members' needs with good customer outcomes.

Impact on Our Members

The work of this role directly supports Nationwide’s ability to lend responsibly and fairly. By developing credit strategies that are effective, compliant and aligned to risk appetite, you will be contributing to delivering the right outcomes for members, protecting them from harm, and maintaining the long-term financial strength of the Society. By supporting our key current account products, you will be part of a wider team that ensures we have a range of accounts that meet member needs across all life stages from our award-winning youth and student propositions through to our main range of current accounts.

We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at our Swindon office.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

The extras you’ll get

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

What you’ll be doing

You'll spend your time making sure our Current Account and Overdraft lending strategies and decision-making processes are working as intended and delivering good outcomes for our members. Credit Risk is central to the success of the management of Current Accounts and Overdraft lending across the lifecycle from new account origination through to supporting our members when they are in payment arrears. As such you will work closely with colleagues across Credit Risk, Product teams, Collections & Recoveries and Compliance, providing expert Credit Risk insight and opinions to help drive forward work across teams. When you are not working on industry leading lending strategies you will be investigating trends, coordinating deep dives into our MI and data to produce proactive, thoughtful insights into key committees.

About you

Significant credit risk experience within a UK banking, building society or consumer lending environment, with a strong understanding of unsecured lending products and credit risk strategy management. Advanced Microsoft Excel, Word and PowerPoint skills, including the ability to analyse data, produce management information, and create high-quality reports and presentations for senior audiences. You will be comfortable using vlookups, pivot tables & formulas as examples. Highly analytical, with experience in data manipulation using SAS or an equivalent programming language to deliver risk insights. Strong knowledge of the UK regulatory framework for consumer credit and lending, with experience ensuring credit risk activities, policies and governance arrangements meet regulatory expectations. Demonstrable experience planning and delivering credit risk strategy changes and insights, including lending strategies, strategy change testing, data driven or qualitative insights. Evidence of influencing outcomes and driving improvements through effective stakeholder management, working collaboratively with teams to drive through strategic change, or influence and ensure risks and controls are created and considered to support work not directly owned by Credit Risk.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.