At a Glance
- Tasks: Lead people change initiatives and deliver impactful projects across the COO.
- Company: Join a leading financial services organisation making a difference for customers and employees.
- Benefits: Private medical insurance, competitive pension, performance bonuses, and wellness options.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Shape the future of change management while enhancing customer experiences.
- Qualifications: Proven experience in leading complex change and excellent stakeholder management skills.
The predicted salary is between 60000 - 75000 £ per year.
As a Senior Change Manager in the People Change team, you’ll lead the delivery of People Integration Change across the Chief Operating Office (COO), directly supporting the delivery of the blueprint. The projects will require effort and expertise from multiple teams within the COO, the People Function, Finance and wider Society to deliver effectively. Everything we do has a direct impact on Nationwide’s success – we make a difference to our customers and employees.
In this role, you will lead the delivery of people change activity throughout the full change lifecycle, working with your matrix team. You’ll ensure that change is effectively and sensitively delivered at the required pace and standards, implemented in a considered and controlled manner, fully realising the benefits and outcomes of change. We are happy to consider flexible working approaches to help you perform at your best. Working hours can be between 28 and 35 hours per week. This is a 12‑month secondment opportunity.
What you’ll be doing
- You will lead change across a portfolio of people‑focused, strategic and business‑led initiatives.
- You will use strategic and people change expertise, a strong network of relationships and influence to deliver and shape outcomes for this portfolio.
- Responsible for the planning, coordination and implementation of the agreed deliverables across impacted teams.
- Identify, validate, measure and report the outcomes and benefits of change.
- Work closely with Workforce Planning and Finance to align plans and reporting across multiple forums.
- Develop and lead matrix teams, partnering with senior management to ensure projects are resourced effectively and delivered to standards.
- Support the business to understand the changes required to transition successfully, including risk management.
- Act as an ambassador for people change, championing the customer both internally and externally.
- Manage a team of business change colleagues and workstream teams, providing mentoring and guidance.
- Own your personal development plan and seek best‑in‑class skills to support the role.
About you
- Track record of leading and delivering complex, large‑scale business, operational and people change activity and associated benefits.
- Proven expertise in applying project and business change management principles and methodologies.
- Confidence in dealing with ambiguity, agility to adapt to changing priorities, and focus on problem‑solving while balancing risk and reward.
- Excellent change and people leadership skills across matrix‑managed teams.
- Broad network, excellent stakeholder management and interpersonal skills.
- Confident communicator who can build, maintain and influence senior stakeholders.
- Leadership experience in the financial services environment, mentoring and role modelling for a change community.
- Strong understanding of Nationwide’s strategy and how change can improve customer experience, reduce costs and increase simplicity.
- Experience leading and implementing business change projects using agile, waterfall and Nationwide governance tools such as Jira and Confluence.
You can strengthen your application by demonstrating how our customer‑first behaviours resonate with you and where you have already demonstrated these.
The extras you’ll get
- Access to private medical insurance
- A highly competitive pension to build a strong foundation for retirement
- Annual performance‑related bonus
- Training and development to progress your career
- Additional benefits through our salary sacrifice scheme
- Life assurance for peace of mind
- Wellhub – free and paid health and wellness options
- Up to 2 days of paid volunteering a year
What to do next
If this role is for you, click the ‘Apply Now’ button, attach an up‑to‑date CV and answer a few quick questions for us. We respond to everyone, so we will contact you shortly after the closing date to let you know the outcome.
Senior Change Manager - COO in Swindon employer: Description This
Nationwide is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible working environment and a commitment to meaningful change. With access to comprehensive benefits such as private medical insurance, a competitive pension scheme, and opportunities for training and development, employees are empowered to thrive both personally and professionally. The collaborative work culture fosters strong relationships across teams, ensuring that every individual can contribute to impactful projects that enhance customer experiences and drive organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Change Manager - COO in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Nationwide or similar companies. A friendly chat can open doors and give you insights that might just help you land that Senior Change Manager role.
✨Tip Number 2
Prepare for the interview by understanding the company’s culture and values. Dive into how Nationwide prioritises customer experience and think of examples from your past that showcase your alignment with these values. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Showcase your leadership skills during the interview. Talk about your experience managing matrix teams and how you’ve successfully delivered change initiatives. We love hearing about real-life examples where you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we respond to everyone, so you won’t be left hanging after you hit that ‘Apply Now’ button.
We think you need these skills to ace Senior Change Manager - COO in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Change Manager role. Highlight your experience in leading complex change initiatives and how you've positively impacted teams and customers. We want to see how your skills align with what we're looking for!
Showcase Your Leadership Skills:In your application, emphasise your leadership experience, especially in matrix-managed teams. Share examples of how you've mentored others and navigated through ambiguity. This will help us see your potential as a change ambassador at StudySmarter.
Be Clear and Concise:When answering the application questions, keep your responses clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication that gets to the heart of your experiences.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we respond to everyone, so you won’t be left hanging after you hit 'submit'!
How to prepare for a job interview at Description This
✨Know Your Change Management Principles
Brush up on your knowledge of change management methodologies like Agile and Waterfall. Be ready to discuss how you've applied these principles in past roles, especially in complex environments. This will show that you understand the intricacies of leading change effectively.
✨Demonstrate Stakeholder Engagement Skills
Prepare examples of how you've successfully managed relationships with senior stakeholders. Highlight your communication skills and how you've influenced decisions in previous projects. This is crucial for a role that requires strong interpersonal skills and stakeholder management.
✨Showcase Your Leadership Experience
Be ready to talk about your experience leading matrix teams and mentoring colleagues. Share specific instances where your leadership made a difference in delivering change. This will help illustrate your capability to guide teams through transitions.
✨Align with Nationwide’s Customer-First Behaviours
Familiarise yourself with Nationwide's customer-first approach and think of examples from your career that resonate with this philosophy. Showing that you can champion customer needs while managing change will set you apart as a candidate who truly understands the company's values.
